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Constant Contact for WordPress
500 Error when clicking "contacts" from wp-admin CC menu (3 posts)

  1. opsec
    Member
    Posted 1 year ago #

    Hello,

    I've installed and tested the plugin and all seems to be working except when in the wp-admin clicking --> constant contact --> contacts

    It takes about 2 full minutes then times out with a 500 error. All other menu items work as expected.

    WP version 3.5
    PHP Version 5.3.14
    Linux p3nlhg146.shr.prod.phx3.secureserver.net 2.6.32-279.14.1.el6.x86_64 #1 SMP Tue Nov 6 23:43:09 UTC 2012 x86_64

    Thanks for any pointers.

    http://wordpress.org/extend/plugins/constant-contact-api/

  2. Zack Katz
    Member
    Plugin Author

    Posted 1 year ago #

    This is probably a timeout caused by retrieving a ton of contacts. How large is your list?

    You may be able to fix this by modifying your max_execution_time in php.ini:
    http://stackoverflow.com/questions/9722274/how-do-i-change-upload-max-filesize-and-max-execution-time-in-php-ini

  3. opsec
    Member
    Posted 1 year ago #

    Hey Zack,

    I've tried that already to no avail. Currently there are approximately 2500 contacts in our constant contact list. Previously there were upwards of 20,000 but that list was removed and is being refined slowly.

    Thanks for any further assistance, please let me know if you need any additional information to isolate a possible solution.

    -Warren

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