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500 error (8 posts)

  1. karyignite
    Member
    Posted 8 months ago #

    Hello, I am totally new to WordPress and a friend intitally installed it and set up a network of sites for me.

    All my individual sites work fine - i am running 4.

    However when i go to My Sites > Network Admin - this returns a 500 error.

    The website encountered an error while retrieving http://ignitecreative.tv/wp-admin/network/. It may be down for maintenance or configured incorrectly

    I get the same error for My Sites > Network Admin > Dashboard and > Users and > Sites.

    What I have tried:-

    re installing WordPress over the old WordPress files (i backed up my cpanel and my Word Press sites first)

    deactivating all plugins (they are currently all deactivated)

    increasing the memory in the config.php

    making sure this line was in the wp-config
    define('WP_ALLOW_MULTISITE', true);

    contacting my server provider who told me to do the above

    finally i looked at the error log and found this..

    [29-Jul-2013 23:43:27 UTC] PHP Fatal error: Call to undefined function twentytwelve_content_nav() in /home/ignitecr/public_html/wp-content/themes/ajeeban/category.php on line 40

    on that line i found this

    twentytwelve_content_nav( 'nav-below' );

    i feel like i am close but unsure as what to do now.

    thank you :)

  2. karyignite
    Member
    Posted 8 months ago #

    I am not using a child theme but have altered by ajeeban theme via CSS

  3. Hello, I am totally new to WordPress and a friend intitally installed it and set up a network of sites for me.

    Your friend did not do you a service. :/ Go grab them and ask them to teach you Multisite, for one, becasue what they just did was shove you off the high dive.

    http://ignitecreative.tv/wp-admin/network/ tells me I don't have access to view the site, as it should.

    Rename your plugins folder to plugins.old and see if that helps.

  4. karyignite
    Member
    Posted 8 months ago #

    Thank you. Unfortunately he is away for the summer but has tried to help remotely. Tried the renaming of the folder and no joy. I can get into all individual sites just not the Network dashboard etc... Thanks anyway..

  5. Okay... Can you get into http://ignitecreative.tv/wp-admin directly and edit the themes? Try switching back to Twenty Twelve.

    If you can't, we'll have to go DB diving :/

  6. andyi
    Member
    Posted 7 months ago #

    Hi there
    I was upadating our site – by inserting html5 video code in page & css & functions files – i was the hit with erro 500 as follows:
    The website encountered an error while retrieving http://www.signlanguageinteractions.com/signlang/wp-admin.php. It may be down for maintenance or configured incorrectly.
    Error code: 500
    I now cannot get into any pages – front facing or back end – is there any way to ‘roll back’
    site is: http://www.signlanguageinteractions.com/signlang – it was near completion and was going to launch on Thursday Grrrrrrrrrr
    any help appreciated
    Andy

  7. andyi
    Member
    Posted 7 months ago #

    Hi folks ----

    just to let you know that I re-loaded the functions file by ftp and all back to normal - phew!!!

    Andy

  8. andyi - Next time please make your own topic :) It's really hard to help two people, using two separate themes on two separate hosts with two different setups, on one thread.

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