My site http://www.beyondbee.net is hosted with Bluehost. Earlier today I used the admin section but later I went back and it loaded blank, with no errors. It turns out Bluehost was doing maintenance, upgrading MySQL to 4.1 and PHP to 4.4.1. Why would this blank my admin and what can I do to correct it so I can administer my blog again?
Blank wp-admin after PHP upgrade (47 posts)
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bianca
Posted 3 years ago # -
Obviously something went wrong on bluehost...
http://wordpress.org/support/topic/43460#post-272895
(in the colophon of his blog he says it's hosted by BH) -
Posted 3 years ago #I have tried re-uploading the wp-admin folder but that made no difference. Does anyone have an idea why upgrading to PHP 4.4.1 would blank my admin pages? So far all Bluehost support has done is ask me to give them the login info for my site so they can replicate the problem. I would rather not do that as that gives them admin rights over my blog.
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After fixing it you can always change the password :)
And you can point them to the post I linked, that blog is also hosted on BH. (not the whole topic, just the last post, describing exactly what your problem is: site working, admin blank) -
geetarista
Posted 3 years ago #I, too, am working with Bluehost. This is what they told me:
"This is an issue with recent update we made to php 4.4.1 and mysql 4.1.13. Basically, the wordpress code is outdated and does not comply with current standards. To test on your account and correct the wordpress coding, I just need the admin username and password for your installation."
I'm on the phone with them right now, so we'll see what's going on.
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Posted 3 years ago #Well, they don't have anybody that can help me today. The person who I was talking with won't be back until Monday. Does anyone know how to "correct the wordpress coding"? Is it something simple that I could do, or do they have to do it one their end?
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Posted 3 years ago #Should I just upgrade my installation to the beta and forget about all this crap?
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I assume you are using 1.5.2 version of WP?
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Posted 3 years ago #Yeah.
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Can you escape from what is obviously a useless webhosting company who know nothing and help even less ?
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Posted 3 years ago #I would like to. But do you think they'll give me a refund? I've only had it for a couple months and I've paid the whole year. What would you recommend podz? I want a lot of space, tho. I've liked bluehost so far--it's just this problem that I've had.
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Posted 3 years ago #Ok, something must be going on in the folder itself! I installed beta 2.0 to domain/blog and it works fine. I just upgraded to beta 2.0 and it is doing the same blank page thing!!! What is going on here?! I'm no pro, so I need someone's help!
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Check your themes.
If you change theme, does the blank page stay ? -
Posted 3 years ago #How do I change themes if I can't get into admin?
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Posted 3 years ago #Well, I deleted the theme off my server to see if that did anything. But, alas, it did nothing.
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Posted 3 years ago #This is ridiculous! I have been going all my files, deleting, re-installing--everything! What is stripping my admin files? When I go "View Source" there's only stuff from the head with a few scripts and styles, but that's it. Go here:
http://robbycolvin.info/wp-admin.htm
Then "View Source" and you can see what happens. What could be doing this? It's obviously not Bluehost anymore because I have another blog that works fine in the admin. Please help me!
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Posted 3 years ago #OK, I think I'm getting somewhere! I think it's the theme. I'm using the second oldest version of Rin. How do I change the theme? I can't get into the admin to change the theme, so how can I do that to see if it works?
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If you have phpmyadmin, you CAN change your theme.
Do you have that ? If so, I'll get some advice together. -
Posted 3 years ago #Yeah, I can get into my phpmyadmin. I see a bunch of items in the options table. How do I go in there and change it?
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http://www.tamba2.org.uk/downloads/1.jpg
Click the box just to the right of the red bar.
It should say "Browse" when hovered.http://www.tamba2.org.uk/downloads/2.jpg
Shows where you need.
Click the small > to get to that page of options
Find the same thing - it could be a different number, but the words will be the same
Click the pen icon
Edit the screen that pops up and replace whatever is there with the new theme name.
Click Go.
Repeat for the next line down. -
Posted 3 years ago #geetarista definitely got further than I did. I am also using WP1.5.2. I have been using Bluehost since last year and WordPress since March of this year. I have never had a problem with them as host before this.
I do have access to phpmyAdmin so if you have some advice I would love to hear it. But any ideas as to what in themes would be causing this since it is probably not specific to one theme? I am using a customized WP-Gemini theme to integrate Gallery2 with Wordpress.
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Posted 3 years ago #I have solved my problem. Based on what podz just said it struck me that the problem for me was more likely related to the admin theme itself since the site was working. I remembered I had tried the wp-admin-tiger admin theme so I used phpmyadmin to deactivate it and then deleted the folder and I have my admin back now. so it seems wp-admin-tiger is not compatible with php4.4.1
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Podz, it's not a theme issue, I think. It is the admin panel that is blank, not the blog. And they are not alone:
http://wordpress.org/support/topic/49756
To all of them happened after BlueHost upgraded something. -
Posted 3 years ago #podz, I changed the values in the table, but it doesn't change the theme--and I did it exactly how you said it. I tried other themes as well. I'm using the second newest version of Rin.
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Posted 3 years ago #For anyone else having this problem to use phpmyadmin to solve -
1. Browse the wp_options table and find the field called "active_plugins"
2. The value will look like this: a:30:{i:0;s:0:"";...} with a series of entries like i:x;s:x:"plugin name";
3. Find the entry for your admin theme and delete it, from the i to the semi-colon in order to deactivate it. Ensure you delete nothing else.
4. Save the table
5. I deleted the folder to ensure all was cleaned up.
6. Reload your wp-admin and you should be able to see the pages now that it defaults back to the default admin theme.Good luck everyone.
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Posted 3 years ago #Bianca, that didn't work for me because I don't have an admin theme. I don't even know what one is!
And moshu obviously doesn't read any of the threads. If he would have actually read this one, he would see that I have an existing 1.5.2 blog that works after the upgrade, and a new 2.0 beta test blog that works fine.
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Don't hijack a topic and then I'll read it :)
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@geetarista --the link in your forum name works, as can I access your login, however, the link you provide in this page is to wp-admin.htm which incorrect, it's simpy wp-admin no file extenstion.
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Posted 3 years ago #I'm not hijacking the topic. Read the topic title: "Blank wp-admin after PHP upgrade". We now know that the php upgrade is an indirect issue. Something may have changed, but why do my other blogs work fine? They were both active when the upgrade was made. We are still dealing with a blank wp-admin. That's the problem.
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Posted 3 years ago #miklb,
It's just what I saved from "View Source". If you right click the blank area and "View Source", you can see the exact same thing that I see.
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