Support » Fixing WordPress » Media Uploader missing options WP 3.0

  • Resolved Rors

    (@rors)


    I’ve just installed WordPress 3.0 on my web host. Everything works perfect EXCEPT…No buttons or functions load in the Media uploader (whether in post, or in the media library)
    The window opens fine, and each tab is there.
    From Computer…text reads “Add Media Files from your Computer” but thats it. Blank page.
    From URL…All options are there. I can add a URL to link to media on my server, but this is painfully slow.
    From Media…just the search box, Filter and the Save Changes button

    System Details:
    OS X 10.6.4 Snow Leopard
    Safari 5 + Opera 9.27
    Flash Player 10

    Attempted Solution:
    I’ve followed every step in this documentation:
    http://wordpress.org/support/topic/164999?replies=1

    I’ve installed both manually, and auto with Fantastico.
    I’ve redownloaded latest WordPress and tried again.
    I’ve installed in public_html root directory, and also tried install in a subdirectory.

    I look forward to hearing more on this, since it seems to be an ongoing issue with WordPress installs.

Viewing 14 replies - 1 through 14 (of 14 total)
  • Try increasing the available memory:
    http://wordpress.org/support/topic/253495#post-1017842

    Thread Starter Rors

    (@rors)

    Thanks esmi, I tried the memory bump.
    1. Added code to .htaccess file. Got error message when I tried to access the site. Returned .htaccess to blank.
    2. Added define to wp-config.php. Problem still occurs.
    3. Downloaded and installed memory bump plugin. Problem still occurs.
    4. All plugins are also switched off.
    Still unresolved.

    The memory bump plugin won’t help on a WP 3.0 install. WP 3.0 already uses similar code in its core. However, some servers are configured in such a way that this “bump” code simply won’t work. If you’ve tried the other methods and don’t have access to php.ini, all I can suggest is that you contact your hosts.

    Thread Starter Rors

    (@rors)

    Thanks. I’ve contacted host and am awaiting reply. If I get access to php.ini what do they need to do with it?
    I’ve been trawling through this issue for days hours and my problem is very unique. All the Media Uploader errors around bumping seem to occur during or after a file is uploaded. I don’t even get the option TO upload.
    Some other quirks on this issue:
    – When I choose a logo, it uploads into the wp-content/uploads/[year]/[month], as expected
    – my .htaccess file is blank. Should it have some content in it?
    – Someone mentioned ‘blank page=php problem’. Could it be associated with a media php file?

    Change the following line in PHP.ini (or add it, if it doesn’t exist:
    If your line shows 32M or less, try 64M:
    memory_limit = 64M ; Maximum amount of memory a script may consume (64MB)

    – my .htaccess file is blank. Should it have some content in it?

    Not unless you’re using pretty permalinks.

    Someone mentioned ‘blank page=php problem’. Could it be associated with a media php file?

    Sorry – don’t follow you…

    Thread Starter Rors

    (@rors)

    I couldn’t find the php.ini file anywhere to enter this code, so I called my host. They created a php.ini file in public_html, and inserted code:
    memory_limit = 1024M
    They told me this was the maximum. I realised I could have saved myself a phonecall by just creating this myself, but anyhow.
    Sooo, it worked! Uploader works perfectly, I’m so relieved! Thanks for your help on this one esmi

    I’m pretty much in the same position here but the php.ini file trick did not work.

    I’ve deleted and reinstalled several times with still no luck.
    strangely if I use win7 it works but not on the snow mac.
    any ideas?

    Bill

    does the php.ini file need to have more than just

    memory_limit = 1024?

    I am missing the Media Library tab completely from the post Upload/Insert Image pop-up after an upgrade to 3.0. All php.ini settings are set to 64M and files upload fine.

    I’m having the same problem, anybody managed to resolve this yet?

    same here!
    any luck?

    I’m having the exact same problem.

    Me too, does anybody know hot to fix it?

    me too. the whole section on the admin page wp-admin/options-media.php
    called “Uploading Files” is missing.

    I am using wordpress 3.1.1. and have turned off all plugins.
    I am running multiple sites, and I don’t see it on any of the other ones as well.

    I know the setting used to be under “settings > miscellaneous” but in wp3.1.1 it should be under settings> media.

    Any ideas on how to get this section back in?

Viewing 14 replies - 1 through 14 (of 14 total)
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