website dead by upgrade of si-contact-form

  • crypted

    (@crypted)


    13 years, 9 months ago

    I upgraded to WordPress 3.0, followed by an upgrade of SI-CONTACT-FORM to 2.7. The system broke and the website can only be viewed by DELETING the SI-CONTACT-FORM directory…which sucks to have to do!!!

    I tried downgrading to 2.6.5 (which was the last one I was using), and it won’t work that way either, now.

    Here’s the problem:

    Warning: session_start() [function.session-start]: open(/var/www/clients/client1/web26/tmp/sess_ffa61689d606b9aa3ef614d4704eaa64, O_RDWR) failed: Permission denied (13) in /var/www/clients/client1/web26/web/wp-content/plugins/si-contact-form/si-contact-form.php on line 1068

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /var/www/clients/client1/web26/web/wp-content/plugins/si-contact-form/si-contact-form.php:1068) in /var/www/clients/client1/web26/web/wp-content/plugins/si-contact-form/si-contact-form.php on line 1068

Warning: Cannot modify header information - headers already sent by (output started at /var/www/clients/client1/web26/web/wp-content/plugins/si-contact-form/si-contact-form.php:1068) in /var/www/clients/client1/web26/web/wp-includes/pluggable.php on line 890

Warning: Unknown: open(/var/www/clients/client1/web26/tmp/sess_ffa61689d606b9aa3ef614d4704eaa64, O_RDWR) failed: Permission denied (13) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/www/clients/client1/web26/tmp) in Unknown on line 0

    How can this be resolved?

    http://wordpress.org/extend/plugins/si-contact-form/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Mike Challis

    (@mikechallis)

    13 years, 9 months ago

    PHP sessions are required to set a cookie, or the CAPTCHA will not work.

    This error is telling you the PHP sessions are broken on your server
    installation because it cannot find or read the session directory. Make
    a trouble ticket with your web host. Send them the error and a URL link
    to the page with error. They will fix it.

    Thread Starter crypted

    (@crypted)

    13 years, 9 months ago

    I’m my own webhost. I can tell you it’s a FAST-CGI related issue. I put it on MOD_PHP and it worked fine… But, using MOD_PHP means that you cannot use the automatic update scripts.

    2niels

    (@2niels)

    13 years, 9 months ago

    Hi,

    WordPress newbie here working on my first site from last week. Tried si contact form on WordPress 2.9 and it worked fine.

    Updated to WordPress 3 yesterday and si contact form bombed.

    I deleted the old version of si contact form and attempted to upgrade to latest version though the WordPress Dashboard, but I’ve been unable to install it after 7 attempts. Other (unrelated) plugins have been upgraded successfully.

    Error messages vary but include ‘cannot write folder public_html’ and then ‘Destination folder already exists. /public_html/wp-content/plugins/si-contact-form/’

    Any help greatly appreciated.

    Mike Challis

    (@mikechallis)

    13 years, 9 months ago

    You can FTP into your site and delete the /si-contact-form/ found in /public_html/wp-content/plugins/ folder.
    Then install it again. If you still get errors your server permissions are the cause.
    You can manually download the install zip file, unzip the files and upload the /si-contact-form/ folder and activate the plugin.

    2niels

    (@2niels)

    13 years, 9 months ago

    Thanks Mike.

    Have manually deleted the si-contact-folder and tried reinstalling both via WP interfce and downloading/uploading.

    No luck either way.

    Have checked permissions on the server and I have full read, write and execute permissions.

    Latest install error message (seem to be different every time):

    “Could not copy file. /public_html/wp-content/plugins/si-contact-form/captcha-secureimage/audio/P.wav”

    Other plugins seem to load/update OK?

    2niels

    (@2niels)

    13 years, 9 months ago

    Update…

    Manually deleted files from server and uploaded si-contact-form.zip directly to the server using the server’s control panel (not via WordPress).

    Unzipped file on server in plugins folder and, hey presto, it works :o)

    Tried updating to v2.7.2 through WordPress, but same problems. Repeated above steps for the upgrade and, all works fine.

    Very handy, elegant and flexible form system, thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
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