Forums

403 forbidden error (10 posts)

  1. cathyp
    Member
    Posted 3 years ago #

    Hi - newbie here. We're in a bit of trouble here. I installed WP a few weeks ago and everything was fine - till I tried to install Google Analytics on the blog (which we use for podcasting) http://soundfuturesdirect.com/blog Now I just get 403 errors all over the site. I have removed the google code I pasted into the template footer and deleted the google account - but it's still happening.

    Can't find a .htaccess file to see if it's something in there.

    Any help would be much appreciated :-)

  2. cathyp
    Member
    Posted 3 years ago #

    i just saw the title of this post is wrong - how do i fix that?

  3. Samuel B
    moderator
    Posted 3 years ago #

    did you reset permalinks?
    admin - settings - permalinks

  4. cathyp
    Member
    Posted 3 years ago #

    no, we're not using permalinks at all.

    the entire site is down :-( so i have mailed our domain host, we'll see if they get back to me.

    i can access all the data via ftp or the hosting control panel, so i tried backing the entire blog up to my pc, then deleting it - but that didn't fix it either, so i've re-uploaded it.

    any more thoughts?

  5. Samuel B
    moderator
    Posted 3 years ago #

    check the db with phpmyadmin and drop any tables related to the plugin

    back up 1st

  6. cathyp
    Member
    Posted 3 years ago #

    ok, just checked and there are no tables related to a google analytics plugin - i was using a plugin but couldn't get it working, so i deactivated it and installed the code in the template's footer.php file. i have, of course, removed the code.

    thanks samboll :-) appreciate the help!!

  7. cathyp
    Member
    Posted 3 years ago #

    of course, it's still not working :-(

  8. Samuel B
    moderator
    Posted 3 years ago #

    there must be an .htaccess or something blocking it.
    Do you have your ftp client to show "hidden files"?

  9. cathyp
    Member
    Posted 3 years ago #

    yes, i do - and i've checked, there are no .htaccess files in the /blog subdirectory - and as i say i haven't changed anything else recently and it was working till i did this. i have used ftp and cpanel to try to find a .htaccess file but couldn't. i read somewhere to create a blank .htaccess file which i did too - no result unfortunately.

  10. cathyp
    Member
    Posted 3 years ago #

    just in case this happens to anyone else - i found it :-)) it WAS a .htaccess file - in the domain folder ie above /public_html - not sure what that's called but there it was - a .htaccess file sayine "Order Deny,Allow
    Deny from 00.000.000.00" - my own IP address!!! deleted all that and now it all works again.

    Not sure how that happened - or why, but looking at phpmyadmin it may have something to do with traffic and/or bandwidth - will have to check with our host!

    Thanks again samboll! :-)

Topic Closed

This topic has been closed to new replies.

About this Topic