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404 when accessing wp-admin/install.php (13 posts)

  1. koyophoto
    Member
    Posted 2 years ago #

    I got a 404 when I opened the wp-admin/install.php initially. So, I followed the directions to edit the wp-config-sample.php file. I edited the file and uploaded it, but the install.php still gives a 404.

  2. govpatel
    Member
    Posted 2 years ago #

    Are you sure you have all wordpress files and folder uploaded to the desired location on server like root if you want domainname.com or folder if you want domainname.com/folder

  3. koyophoto
    Member
    Posted 2 years ago #

    I uploaded everything from the wordpress zip file. It is in a folder off the root: domainname.com/wordpress

  4. Tim S
    Member
    Posted 2 years ago #

    Can you provide a link to where you have uploaded WordPress so we can help you troubleshoot it further?

  5. govpatel
    Member
    Posted 2 years ago #

    if you uploaded wordpress as is in root then you need go to http://domainname.com/wordpress and the install program should open.

  6. koyophoto
    Member
    Posted 2 years ago #

    http://myweb.bloomu.edu/ksy01387/wordpress/
    When I go to wordpress/wp-admin/install.php, I get a 404.
    When I go to wordpress/, I get a 403.

  7. govpatel
    Member
    Posted 2 years ago #

    Do have wordpress in ksy01387 or root I mean along with this folder in root

    Looks like you have permission problem for your domain name as when I try go to this http://myweb.bloomu.edu/ i am getting 403

  8. koyophoto
    Member
    Posted 2 years ago #

    wordpress is in a folder called wordpress in ksy01387. This is personal webspace on my college's server, so I only have access to http://myweb.bloomu.edu/ksy01387/

  9. govpatel
    Member
    Posted 2 years ago #

    looks like there is permission problem on your wordpress folder it should be 755 what do you have.

  10. koyophoto
    Member
    Posted 2 years ago #

    In Filezilla, the permission fields are blank. When I tried to change everything in the wordpress folder to 755, they all came back 500 'SITE CHMOD 755 file_name': command not understood

  11. govpatel
    Member
    Posted 2 years ago #

    You do not change everything contents of wordpress to 755 the folder that is wp-admin,wp-includes and wp-content needs to be 755 and all files need to be 644
    As you have wordpress folder in ksy01387 that needs to be 755

  12. koyophoto
    Member
    Posted 2 years ago #

    Ok. I've tried to make the permission changes, but I get the command not understood for each one. So I guess my host does not allow permission changes. At least not using Filezilla.

  13. Tim S
    Member
    Posted 2 years ago #

    At this point you may need to talk to your college IT department that manages the server to help you troubleshoot the issue. See what they say and let us know!

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