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Genesis eNews Extended
[resolved] 404- Page not found after clicking on "Go" button (6 posts)

  1. reallifechanges
    Member
    Posted 5 months ago #

    Not sure why the form isn't working on the web site? After I fill in the fields and click on "Go" it opens up a 404- Page not found page.

    http://theinfinitycentre.com

    Thanks for any guidance.

    Rose-Anne

    https://wordpress.org/plugins/genesis-enews-extended/

  2. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 5 months ago #

    Hi,

    What mailing list service are you using? The form action field should have the URL of the processing page for the mailing list service.

    The form action field in your settings is email address add, which would be cause for the 404.

    If you don't have one lined up, personally, I use MailChimp. MailPoet also has built-in integration with eNews Extended.

  3. reallifechanges
    Member
    Posted 5 months ago #

    I actually used the built-in MailPoet that was recommended... Did I miss something? When I uploaded the plugin it took away the warning message on the Widget and I assumed it just automatically linked together.

  4. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 5 months ago #

    I can't duplicate this on my end. On the widget settings, did you click the checkbox for the MailPoet list you wanted to use and is there anything in the Form Action field?

    If there's anything in the form action field, please leave it blank.

    Please let me know—could be a place for improvement on my end :-)

  5. reallifechanges
    Member
    Posted 5 months ago #

    There was some text in the Form Action field. I removed it and it now works!! Thanks!!

  6. reallifechanges
    Member
    Posted 5 months ago #

    I forgot to mark as resolved :)

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