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[resolved] 404 error on wp-admin (9 posts)

  1. mahill23
    Member
    Posted 3 years ago #

    For some reason when I try to access my wp-admin login page, I receive a 404 Error page. Not sure how this happened or how to get back in to the site.

  2. Kapil Chugh
    Member
    Posted 3 years ago #

    Please tell your site url?

  3. JohnnyWhite2007
    Member
    Posted 3 years ago #

    First:
    Make sure that wp-admin folder exists and all its contents are there.

    Second:
    Disable all plugins by going to the plugins directory wp-content/plugins and renaming the plugins folder to something like plugins.bak. Then try access the dashboard and see if it lets you in, if it does, then it's a plugin causing the issue.

    Third:
    If disabling the plugins directory, try renaming the .htaccess file to something else and see if that helps.

    Forth:
    If all else fails, contact your host and have them check for Mod Secuirty rules that are being hit(which I doubt very much).

    Johnny White.

  4. mahill23
    Member
    Posted 3 years ago #

    My url is http://www.serviceispower.com

    I'm not sure how to do any of the above, Johnny.

    I went to http://www.serviceispower.com/wp-content/plugins and I'm just pulling up a blank white page.

  5. Kapil Chugh
    Member
    Posted 3 years ago #

    You can rename your plugins folder through ftp.

  6. mahill23
    Member
    Posted 3 years ago #

    How do I get to ftp?

    You're definitely dealing with an amateur here, so detailed instructions would be much appreciated.

  7. JohnnyWhite2007
    Member
    Posted 3 years ago #

    You would need a FTP program like FileZilla, CoreFTP, or CuteFTP. All work well. You would then login using it, if you need login credentials, it's usually similar to the below:

    Host/Site Name: ftp .serviceispower.com(take the space out from ftp and the .)
    Username: Usually the same as your hosting login
    Password: Usually the same as your hosting login.
    Port: 21

    Note that your username and password may have to be given to you by your host if you have different logins for that. Once you are logged in, navigate to the wp-content folder and rename the plugins folder to something like plugins.bak so that WordPress doesn't recognize them anymore.

    Also, while you are in the FTP, make sure that the wp-admin folder exists along with your wp-content and wp-includes folder and that there are index.php file exists in the wp-admin directory.

    To rename the .htaccess file you will need to find it, usually it is in the root of the WordPress installation.

    Let us know if we can help further.

  8. Te Calleja
    Member
    Posted 3 years ago #

    same problem here! there's another thread with the same issue, posted a few months ago http://wordpress.org/support/topic/wp-admin-not-found-site-works-fine-cant-edit?replies=9

    i have re-uploaded my wp-admin directory, cleared my cache, and even tried the suggestion here http://www.kinocreative.co.uk/hints-and-tips/wordpress-cant-login-to-wp-admin/ (this might work for some of you) but i still can't log in to wp-admin of my site. i have also sent a support ticket to my webhost (pacifichost) to see if the problem could be from that side. anyway i hope someone posts a solution soon.

  9. Te Calleja
    Member
    Posted 3 years ago #

    i just checked on my site now and it was magically fixed! i can log in to wp-admin now. i have not done anything new, so i have no idea how it happened.

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