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403 forbidden error message shown when I try to save a new menu (5 posts)

  1. tony webb
    Member
    Posted 2 years ago #

    I need to change a link button on my menu but I am unable to save it. When I click on save I get a 403 forbidden message.
    I have tried deleting the button and adding a new one and editing the existing button but I get the same error message.

  2. Could you please provide more details. The exact error would be very helpful along with any steps to reproduce this error.

    Also could you please
    Try:
    - switching to the Twenty Eleven theme by renaming your current theme's folder inside wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

    If the error goes away re enable each plugin one by one until the error appears again.

    Also to note that 403 forbidden errors are usually a result of server configuration specifically mod security rules. Your hosting company might also be able to provide help.

  3. tony webb
    Member
    Posted 1 year ago #

    Apologies for the delay in reply.

    I thought that I would start with your last suggestion and contacted my service provider. The problem was with them. it took them a few days to find the issue and to resolve it. Thanks for your help.

  4. gsgltd
    Member
    Posted 1 year ago #

    I'm having a similar 403 problem with my menu editor - i.e. I can't save it and get this:

    "HTTP 403 The Default index.html file could not be found
    The page you are looking for might have been removed,
    had its name changed, or is temporarily unavailable."

    The site is http://www.tidechange.ca. We have WP installed in /wordpress, but originally had it in the root on another host a few months ago. Haven't needed to revise the menu until now.

    Is this a server issue or a .htaccess code problem? The other editors for both WP and the theme (Magazine Premium) seem to be working properly. I don't want to attempt a revision of the .htaccess as haven't seen this exact problem anywhere, so if anyone can help, I'd much appreciate it.

    Our current .htaccess file in /wordpress looks like this:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress>

    The one in the root directory seems to be identical:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

  5. esmi
    Forum Moderator
    Posted 1 year ago #

    As per the Forum Welcome, please post your own topic. Your problem - despite any similarity in symptoms - is likely to be completely different.

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