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Floating Social Media Icon
[resolved] [closed] 403 and 404 error (6 posts)

  1. paperdavid
    Member
    Posted 1 year ago #

    When I try to update the urls for the icons, I get this message every time. I am using full urls i.e. http://www.blablabla.com/bla

    Forbidden

    You don't have permission to access /wp/wp-admin/admin.php on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    Any ideas? I'm bashing my head against the wall.

    http://wordpress.org/extend/plugins/floating-social-media-icon/

  2. Acurax International
    Member
    Plugin Author

    Posted 1 year ago #

    This is a rare issue, This kind of issue can be only understand by looking at wp-admin and trying to do configurations. So we would like to take a look at the wp-admin. Send an email with login details to info [at] acurax [dot] com

    NOTE: This is a public support forum. DO NOT ADD YOUR WORDPRESS LOGIN HERE.

    Thank you

  3. paperdavid
    Member
    Posted 1 year ago #

    All fixed. Thank you very much for your help.

  4. pulkitgupta
    Member
    Posted 1 year ago #

    I've same issue i'm not able to add my G+ url in social media setting
    its giving error

    "Forbidden

    You don't have permission to access /wp/wp-admin/admin.php on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

    kindly help me out what the reson behind that??????????

  5. Acurax International
    Member
    Plugin Author

    Posted 1 year ago #

    Hello Pulkitgupta,

    paperdavid issue was resolved by looking at wp-admin of his site.
    Its happening rarely.

    so needs to lookinto wp-admin

    Send an email with login details to info [at] acurax [dot] com

    NOTE: This is a public support forum. DO NOT ADD YOUR WORDPRESS LOGIN HERE.

    Thank you

  6. pulkitgupta
    Member
    Posted 1 year ago #

    Thank you so much.
    Issue Resolved within a half an hour............
    Very fast response :) :)

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