• Resolved hixsonb

    (@hixsonb)


    I have searched for a solution to the problem but can’t seem to find one so please forgive the redundancy if there is an answer already out there.

    At any rate, I am working on a client site. The first thing I wanted to do was upgrade his WordPress version from 2.9 to 2.92 but when I try to run the auto updater, it requires an FTP connection.

    That is not my concern as I know the credentials. The problem is that the input boxes for the connection information is grayed out and won’t let me change it to the right ones.

    I can easily update the site using an external FTP client but my client wants the ability within the WordPress admin panel.

    Same thing applies updating anything i.e. plugins.

    I have tried setting the permissions on a bunch of different folders and files on his hosting account but have not had any luck.

    Any ideas?

    Thanks!

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  • Thread Starter hixsonb

    (@hixsonb)

    Never mind, I figured it out.

    There was a section (like below except it had his credentials) in the client’s wp-config.php that I have not noticed in other wp-config.php files. By putting in the right credentials, I was successfully able to upgrade within the WordPress admin panel.

    By removing the lines all together, the input sections were not grayed out anymore.

    /** FTP SETTINGS FOR AUTO-UPDATE */
    define(‘FTP_HOST’, ‘localhost’);
    define(‘FTP_USER’, ‘ftp_id’);
    define(‘FTP_PASS’, ‘ftp_password’);

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