Moderator
James Huff
(@macmanx)
Volunteer Moderator
Try manually deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause. Follow this guide:
http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F
@macmanx
Thanks. Tried the FTP option,did’nt help. I still see a blank screen when trying to go to the login page.
Is there anything else I could do?
Moderator
James Huff
(@macmanx)
Volunteer Moderator
Try the phpMyAdmin option, it’s usually more reliable than the FTP option.
@macmanx
In the table wp_options, under the option_name column (field), there is no ‘active_plugins’ row.
For some reason this entry is not there and could be the root casue of the issue.
Is there a way of fixing this issue?
Thanks for your help so far.
Moderator
James Huff
(@macmanx)
Volunteer Moderator
That could very well be the problem, though how it disappeared is definitely a mystery.
Create a new WordPress installation on your server (new directory, new database) and use the active_pluginsrow from the new installation as a guide to create the row in the older database. After that, you can safely delete the new blog as you were only using it for a guide.
@macmanx
The fresh install database also does not have ‘active_plugins’ row. Also looked at DB of my other blog, ‘active_plugins’ row is not present there.
After trying things, worked out that the issue is with wp-config.php file. Not sure exatly what was wrong with it. But used the file from the freshlly installed databse, changed the db name, username and password and it worked. The issue could be related to ‘secret key’s as the wp-config.php file of the new install do not have these.
Only one issue remaining, the logo is missing and images on the pages are missing. Images and the logo are present in their relevant folder, I think its the path issue. Do you know which file contains the server path?
Moderator
James Huff
(@macmanx)
Volunteer Moderator
The URL settings that Wp has are on Settings/General. If those are correct, then you may need to manually edit the URLs of the images on each page. If you don’t mind sharing a link to your blog, I may be able to give a more detailed answer.
The URL seems to be correcting on Settings->General Settings page. The domain name hasn’t changed so this should be fine.
I am providing links to my blog with notes on which pages have been affected.
Home page: http://bit.ly/6Qg4qI
Logo is missing
Services page: http://bit.ly/bjguIJ
Image is missing
People page: http://bit.ly/b3CdNc
Image is missing
Careers page: http://bit.ly/c55F8w
Image is missing
Contact page: http://bit.ly/9qhbUQ
Image is missing
Thanks for your help.
Moderator
James Huff
(@macmanx)
Volunteer Moderator
Home, Services, and Careers pages: Browser reports “The image cannot be displayed because it contains errors.”
People and Contact pages: Browser displays only one horizontal line of pixels.
This is definitely not a WordPress problem. It looks like you image files were corrupted somehow, possibly during the copy. You might want to try re-uploading them if you still can.
I had the same problem but I solved it. I uploaded the files in ASCII and not fair. Delete all WP files from FTP and reupload in AUTO or BINARY.
“The image cannot be displayed because it contains errors.” = SOLVED!
