Support » Fixing WordPress » Forgot password and locked out of WordPress account

  • Resolved sondon

    (@sondon)


    I changed the pw in my hosting account, and now I need to change the pw in my WordPress account to the same one. But when I click to change the pw at WordPress login, I’m shut out of my wp account.

    Any suggestions?

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  • Thread Starter sondon

    (@sondon)

    The error message is:

    Error establishing a database connection

    This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at p3nl50mysql11.secureserver.net. This could mean your host’s database server is down.

    What do I do to get around this?

    Thread Starter sondon

    (@sondon)

    Problem solved!

Viewing 2 replies - 1 through 2 (of 2 total)
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