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3.7.1: cannot use visual editor and cannot update to 3.8 (5 posts)

  1. dde7
    Member
    Posted 7 months ago #

    My WordPress site is De Dicto, hosted via Network Solutions:

    http://dedicto.com/

    I've had two problems since upgrading to WordPress 3.7.1:

    1. I cannot edit pages and posts because the editor doesn't work; the editing pane is blank and the controls do not appear at the top.
    2. I cannot update to WordPress 3.8, nor update any plugins, because the update page does not appear when I click on Update.

    The site was working well until the upgrade to WordPress 3.7.1.

    A typical error message seen when I click Update is:

    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 122880 bytes) in /data/15/1/116/126/1768452/user/1911904/htdocs/wordpress1/wp-admin/includes/menu.php on line 126

    My site is still up, and pages can be seen normally, but because of these problems it cannot be updated or edited; it's just a static repository of past work, not a functioning blog.

    Any help with getting my site fully functional again would be appreciated.

  2. WPyogi
    Volunteer Moderator
    Posted 7 months ago #

    See:

    http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    You may need to ask your hosts for help - as some won't let you increase this memory setting.

  3. dde7
    Member
    Posted 7 months ago #

    Thanks for the tip! So let me make sure I get this straight. As I understand it from the article you linked, I need to edit the file wp-config.php to add the line:

    define( 'WP_MEMORY_LIMIT', '96M' );

    (Or substitute any other limit if I want more than 96M.) Is that it?

  4. dde7
    Member
    Posted 7 months ago #

    I just increased the PHP memory limit as recommended, by adding the line:

    define( 'WP_MEMORY_LIMIT', '96M' );

    to wp-config.php (Network Solutions did allow me to do this, with no problems. This has solved the update problem; I was able to update WordPress to version 3.8 and to update all plugins and themes that needed it. Thank you so much!

    Unfortunately, the other problem (cannot edit pages/posts because text and control buttons do not appear in the editor) is still the same in 3.8 as in 3.7.1. Do you have any suggestions for this other problem? Will a further increase in memory (beyond 96M) be likely to help?

  5. WPyogi
    Volunteer Moderator
    Posted 7 months ago #

    Unfortunately, the other problem (cannot edit pages/posts because text and control buttons do not appear in the editor) is still the same in 3.8 as in 3.7.1. Do you have any suggestions for this other problem?

    I'd suggest deactivating all plugins and switching to a default theme to see if that fixes that problem. Before deactivating it, make sure you clear your caching plugin.

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