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3.5 crashes Internet Explorer (3 posts)

  1. siyamau
    Member
    Posted 1 year ago #

    Hi,
    I wonder if anyone can advise me? I’m fairly new to WordPress and have been developing a site using the Graphene theme. Yesterday I updated to WordPress 3.5 and since doing so my site is crashing IE. It’s fine in Chrome and Firefox. I’ve tried deactivating plugins, activating Twenty Eleven theme and disabling widgets but nothing seems to work. I don’t have access to my FTP files. Any help would be much appreciated.
    Many thanks

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Twelve theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

  3. siyamau
    Member
    Posted 1 year ago #

    Hi esmi, thank you very much for your quick reply.

    I've tried Twenty Twelve and that does seem to work - will have a play with my current theme and see what I can do.

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