• The Mail (2) option is not sending a confirmation email that I have set up to send. What’s strange is that if I add a Bcc: or Cc: to the Additional Headers field, the message will appear. Otherwise, it disappears into oblivion.

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  • Thread Starter Ghidra99

    (@ghidra99)

    It turns out that my server requires SMTP authentication. I have set up SMTP authentication and the first email sends perfectly, but now it is not sending the confirmation email that is set to send via the Mail (2) function.

    I feel like I’m missing some critical step here to make this functional. Please advise.

    http://stsavachicago.org/contact/

    Thread Starter Ghidra99

    (@ghidra99)

    Okay, so I think I figured this out. Angled brackets are being added around the entire “To:” field before sending it. If you put [your-name] <[your-email]> as your “To:” field when setting up your form, the “To:” field in the email will become To: <Your Name <your-email@address.com>>, resulting in a SMTP failure. The fix is to just put [your-email] in the “To:” field during form set-up.

    Of course, I’m not sure if Contact Form 7 or WP Mail SMTP is causing this error, so take it for what it’s worth.

    PS. My host is Network Redux, FYI.

Viewing 2 replies - 1 through 2 (of 2 total)
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