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[resolved] 3.4 Database Update White Screen (12 posts)

  1. ajbarndt
    Member
    Posted 2 years ago #

    Hello,

    I manually upgraded to WP 3.4 from 3.3.2 and all went well, until I got to the screen that said Database Update Required. I click the link and it takes me to a white page with nothing but the logo! The logo just sits there and nothing happens. Please help! This is a desperate situation.

    -Adam

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Try:
    - switching to the Twenty Eleven theme by renaming your current theme's folder inside wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress.

    - running the upgrade manually using wp-admin/upgrade.php

  3. ajbarndt
    Member
    Posted 2 years ago #

    -re-uploading all the files except the wp-content folder from a fresh download worked like a charm.

    Thanks a ton.

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    Excellent! :-)

    FWIW, the odd back download does happen some time. Especially when thousands of other users are downloading the upgrade at the same time.

  5. naldcagape
    Member
    Posted 2 years ago #

    I encountered the same issue. Do I do each recommendation above step-by-step or just try one solution at-a-time?

  6. Those solutions don't overlap so you can try one at a time or do all three. Then run the upgrade manually using wp-admin/upgrade.php.

    Edit: Also note, this thread was marked resolved; I looked at it by mistake. ;) Resolved threads indicates there's no more problem for the OP.

    Going forward please create your own.

  7. Jazoja
    Member
    Posted 2 years ago #

    I just removed the db.php file (database cache) from the plugins folder, and that solved the problem.

  8. jp2112
    Member
    Posted 2 years ago #

    Just wanted to add that the exact same thing happened to me. I followed Jazoja's advice (after manually uploading the 3.4 files except wp-content) and it worked. However, db.php is located in the wp-content folder, not the plugins folder.

  9. Adam
    Member
    Posted 2 years ago #

    - resetting the plugins folder by FTP or phpMyAdmin.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress.

    - running the upgrade manually using wp-admin/upgrade.php

    Tried these, and I'm still having problems. I've never had this upgrade problem before. Actually 2 other sites updated just fine, and they're on the same server! Any other thoughts?

  10. cziiki
    Member
    Posted 1 year ago #

    I'm having the same issues as well despite a fresh manual install, all plugins disabled, and running the upgrade manually through the yourdomain.com/wp-admin/upgrade.php suggestions

  11. Adam
    Member
    Posted 1 year ago #

    How I fixed my site was by increasing the PHP memory limit. I added this to the top of my wp-config.php just after the beginning <?php:

    define('WP_MEMORY_LIMIT', '64M');

    If that doesn't work, try increasing the limit to '128M'.

  12. sparker
    Member
    Posted 1 year ago #

    Just for another possible solution.

    This has happened twice on my site (on a shared server with shared database servers), and somehow one or more database tables became corrupt. It was obvious when I set DEBUG to TRUE and tried to log in (lots of errors about a corrupt user table).

    Running a MySQL repair on the database resolved it for me.

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