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1. novotny1
   Member
   Posted 4 weeks ago #

   I was switching themes while Super Cache was on and everything went blank. I can't even get back to my dashboard. I'm pretty sure it is the super cache plugin. I should of disabled before I switched themes.

   What should I do? Should I go to the server side and manually remove WP Super Cache? Or will that make things worse?

2. donncha
   Member
   Posted 3 weeks ago #

   Did you check your PHP error log?

3. marcamillion
   Member
   Posted 3 weeks ago #

   This happened to me.

   Not quite sure how to check my PHP error log.

   How do I roll it back, without having access to the dashboard?

4. marcamillion
   Member
   Posted 3 weeks ago #

   I tried deleting the super-cache plugin folder, via ftp, but my site is still blank.

   I don't know how to get it back.

   Help!!!

5. donncha
   Member
   Posted 3 weeks ago #

   Follow the instructions in the readme.txt under the heading, "If all else fails". That will uninstall the plugin completely but only if you follow and do each step.

6. marcamillion
   Member
   Posted 3 weeks ago #

   Thanks for that advice donncha.

   Unfortunately, it seems I am still getting a blank page for my entire site.

   Any more ideas/tips? =(

7. donncha
   Member
   Posted 3 weeks ago #

   There's a syntax error somewhere in one of the files you edited. It should show up in the PHP error log so try again to find it as it'll point you directly at the problem.

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