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Pop-up window for adding media don't show up (4 posts)

  1. Snade
    Member
    Posted 1 month ago #

    Hello,
    I have some strange issue after updating to the latest version (2.8.5)
    When I'm making a new post, I can't upload anything because the pop-up window for uploading, just doesn't pop-up. When I click, nothing happens.
    I've tried to stop all plugins, but still it doesn't show.
    Also, there is no pop-up window when I try to install plug-in directly from WP.
    I've tried different browsers (IE,FF,CHROME), I've tried some solutions for other similar problems but nothing works.

    Any ideas ??

  2. esmi
    Member
    Posted 1 month ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-related problems?

    - resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

  3. Snade
    Member
    Posted 1 month ago #

    As I said, I have already deactivated all plug-ins, but it's still not popping up. I guess it's not related to plugins.

    What else can it be ?

  4. lkoudal
    Member
    Posted 5 days ago #

    Hi Snade

    I've experienced the same on some blogs, and the solution that -sometimes- work is to shift-refresh your cache, or perhaps go to your browsers options and totally clear the cache.

    No promises, but that has solved the problem on some of my blogs :-)

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