Forums

eshop - 'checkout' giving a 404 Error (9 posts)

  1. alkalinebydesign
    Member
    Posted 1 month ago #

    Hello

    I created a product and added the price for check out all in firefox. When i tested it, all worked and click on 'checkout' and it would take you through to the relevant form

    My clients are complaining that when they click on 'checkout' they then get a 404 error, which I also do in Safarai/IE.

    Ive got no idea how to fix this error, any ideas?

    Thanx in advance

  2. esmi
    Member
    Posted 1 month ago #

    Have you confirmed that you still have a Checkout Page in Admin/Pages?

  3. alkalinebydesign
    Member
    Posted 1 month ago #

    Hi Esmi

    I do, just discovered its in draft form and is a blank page.

    In Firefox when i click im taken through to another form.

    How do I keep this page hidden, yet set it to published so I can use it?

    thankyou
    Kate

  4. elfin
    Member
    Posted 1 month ago #

    you need this shortcode on the page [eshop_show_checkout]

    It should be hidden until there is anything in the shopping cart.

  5. alkalinebydesign
    Member
    Posted 1 month ago #

    The shortcode is already on the page.

  6. esmi
    Member
    Posted 1 month ago #

    Change the Checkout page's status from Draft to Published. Your users will never get to see it if it's not published.

  7. alkalinebydesign
    Member
    Posted 1 month ago #

    Thanx for that, so I published it and another tab is added to my navigation...how do I get around that, or do I make it a child?

  8. esmi
    Member
    Posted 1 month ago #

    It should be a child of Shopping Cart.

  9. alkalinebydesign
    Member
    Posted 1 month ago #

    OK, I got it, made it a child and it goes through to the form.

    I guess a simple resolution but sthing I didnt know about.

    Thankyou for your help
    :)

Reply

You must log in to post.

About this Topic