WordPress.org

1. Robomaster
   Member
   Posted 1 month ago #

   I'm using 2.8.5, but had the same prob with 2.8.4. Whenever I try to delete/add a plugin (as well as upgrading wordpress) I get the "Connection Information" page. The problem is that I don't know exactly what to put in. I'm using Xtreemhost's free hosting and a Co.CC domain. On the VistaPanel, my ftp hostname is: http://ftp.xtreemhost.com

   However, the MySQL hostname is: sql200.xtreemhost.com

   Whenever I put in the ftp hostname, I get the error "Unable to locate WordPress Content directory (wp-content)."

   When I put in the MySQL hostname, I get the error "Failed to connect to FTP Server sql200.xtreemhost.com:21"

   I don't think the MySQL is supposed to work, but why doesn't the ftp hostname?

   Both the user and password for the FTP and MySQL are the same (for now.)

   I think the problem has to do something with that the home path of the wordpress directory is /home/vol10/xtreemhost.com/xth_4361650

   What do I do?

2. samboll
   moderator
   Posted 1 month ago #

   you do use the ftp info but in reality most free hosts don't allow this
   ask your host if they do

3. Robomaster
   Member
   Posted 1 month ago #

   I can access my website from FileZilla via FTP, just not when I'm in my admin panel for wordpress.

4. samboll
   moderator
   Posted 1 month ago #

   right - most free hosts won't allow the ftp connection from a script

5. Robomaster
   Member
   Posted 1 month ago #

   I'm pretty sure Xtreemhost does. I think the problem is that the files are in a directory that wordpress can't find - how do I change that?

6. samboll
   moderator
   Posted 1 month ago #

   I think the problem is that the files are in a directory that wordpress can't find

   how would that be possible?

7. Robomaster
   Member
   Posted 1 month ago #

   Wordpress is install under a directory - it isn't in the root. When it accesses the ftp, it doesn't know where to find the plugin/theme/core folders.

   How do I fix this problem?

8. samboll
   moderator
   Posted 1 month ago #

   it knows where to find them from the paths created when you set it up
   if your url's are correct in
   admin - settings - general
   wordpress knows where to look

   I have 8 different blogs in sub directories - no problem doing the auto upgrade

   you really need to check with host if they even allow this

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