“Connection Information” Problems

  • robomaster

    (@robomaster)


    14 years, 6 months ago

    I’m using 2.8.5, but had the same prob with 2.8.4. Whenever I try to delete/add a plugin (as well as upgrading wordpress) I get the “Connection Information” page. The problem is that I don’t know exactly what to put in. I’m using Xtreemhost’s free hosting and a Co.CC domain. On the VistaPanel, my ftp hostname is: http://ftp.xtreemhost.com

    However, the MySQL hostname is: sql200.xtreemhost.com

    Whenever I put in the ftp hostname, I get the error “Unable to locate WordPress Content directory (wp-content).”

    When I put in the MySQL hostname, I get the error “Failed to connect to FTP Server sql200.xtreemhost.com:21”

    I don’t think the MySQL is supposed to work, but why doesn’t the ftp hostname?

    Both the user and password for the FTP and MySQL are the same (for now.)

    I think the problem has to do something with that the home path of the wordpress directory is /home/vol10/xtreemhost.com/xth_4361650

    What do I do?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Samuel B

    (@samboll)

    14 years, 6 months ago

    you do use the ftp info but in reality most free hosts don’t allow this
    ask your host if they do

    Thread Starter robomaster

    (@robomaster)

    14 years, 6 months ago

    I can access my website from FileZilla via FTP, just not when I’m in my admin panel for wordpress.

    Samuel B

    (@samboll)

    14 years, 6 months ago

    right – most free hosts won’t allow the ftp connection from a script

    Thread Starter robomaster

    (@robomaster)

    14 years, 6 months ago

    I’m pretty sure Xtreemhost does. I think the problem is that the files are in a directory that wordpress can’t find – how do I change that?

    Samuel B

    (@samboll)

    14 years, 6 months ago

    I think the problem is that the files are in a directory that wordpress can’t find

    how would that be possible?

    Thread Starter robomaster

    (@robomaster)

    14 years, 6 months ago

    WordPress is install under a directory – it isn’t in the root. When it accesses the ftp, it doesn’t know where to find the plugin/theme/core folders.

    How do I fix this problem?

    Samuel B

    (@samboll)

    14 years, 6 months ago

    it knows where to find them from the paths created when you set it up
    if your url’s are correct in
    admin – settings – general
    wordpress knows where to look

    I have 8 different blogs in sub directories – no problem doing the auto upgrade

    you really need to check with host if they even allow this

    zeromil

    (@zeromil)

    14 years, 4 months ago

    http://www.kgarner.com/blog/archives/2009/06/13/direct-auto-update-on-wordpress-2-8/

    See if you can doing like informed here: http://www.kgarner.com/blog/archives/2009/06/13/direct-auto-update-on-wordpress-2-8/

    In my case, I’ve just pasted the code on the last line of wp-config.php

    I don’t know if the below information is really required, but here is what I informed:

    Host: ftp://name.com.domain

    Login: same as used to access CPanel (ask the service provider if you have any doubt).

    Password:     same as used to access CPanel.

    It works for version 2.8+, as seen in the site above.

    proyectokennis

    (@proyectokennis)

    14 years, 3 months ago

    Hello Robomaster,

    I have the same issue as you with upgrading or uploading a theme with xtreamhost.
    Did you finally changed the hosting???

    I have tried the same as you, but also adding or editting the wp_config.php as others suggested… But nothing :S

    Please, could you tell me if you has fixed the problem and how?

    Thanks!

    ivision4u

    (@ivision4u)

    14 years, 2 months ago

    I am on a different host (goDaddy) with a vitual dedicated servers. -So no on their public servers-. I have been having the same issues as well. I must say it is rather frustrating. The issues seem to revolve around plug-in’s and upgrades. Please if any of you find resolution to your issues, if you can post those resolutions because I suspect that we are not the only ones having these issues.

Viewing 10 replies - 1 through 10 (of 10 total)
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