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Fast Secure Contact Form
[resolved] 3.1.7.2 error (5 posts)

  1. Rethink
    Member
    Posted 1 year ago #

    I'm getting the same errors as this post:

    http://wordpress.org/support/topic/version-3172-error

    And followed the directions to manually update the plugin, but I'm still getting the same errors. For now, I've deactivated it, but I was wondering if you've done any further work on updating this problem.

    Thanks!

    http://wordpress.org/extend/plugins/si-contact-form/

  2. Mike Challis
    Member
    Plugin Author

    Posted 1 year ago #

    Please provide me the error that includes the file name and line numbers

    Thanks

  3. Rethink
    Member
    Posted 1 year ago #

    Above the page:

    Warning: session_start() [function.session-start]: open(/home/users/web/b1376/as.lighthouse1/cgi-bin/tmp/sess_ff9dc65fca94458cf0474c1710d9efc4, O_RDWR) failed: No such file or directory (2) in /hermes/waloraweb048/b1376/as.lighthouse1/wp-content/plugins/si-contact-form/si-contact-form.php on line 3170

    Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /hermes/waloraweb048/b1376/as.lighthouse1/wp-content/plugins/si-contact-form/si-contact-form.php:3170) in /hermes/waloraweb048/b1376/as.lighthouse1/wp-content/plugins/si-contact-form/si-contact-form.php on line 3170

    Below the page:

    Warning: Unknown: open(/home/users/web/b1376/as.lighthouse1/cgi-bin/tmp/sess_ff9dc65fca94458cf0474c1710d9efc4, O_RDWR) failed: No such file or directory (2) in Unknown on line 0

    Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/home/users/web/b1376/as.lighthouse1/cgi-bin/tmp) in Unknown on line 0

  4. Mike Challis
    Member
    Plugin Author

    Posted 1 year ago #

    The error is your server configuration, not the program code.

    The error is telling you that it cannot open the required session temporary folder because the folder does not exist or that the permissions or ownership is incorrect. This is purely a server misconfiguration, not a program error with the plugin.

    Solution:

    Make a trouble ticket with your web host. Ask them to fix the broken PHP session feature of the web server. It will better help them resolve the problem if you include the error message and a URL to your page with the error on it. They can create the proper temporary folder needed for PHP sessions. If the folder is already there, they can check and make the necessary adjustments to the folder permissions or group ownership. Then the sessions will work as they should.

    See this help page.
    http://www.fastsecurecontactform.com/session-start-error

  5. Rethink
    Member
    Posted 1 year ago #

    Thanks--they recreated the folder and all is well.

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