Posted 2 months ago #
I am getting a new interface for automatic upgrade and for installing themes. I cannot figure out what login information it wants.
Hostname? I have tried my own site, my hosting company's site. I am at a loss.
Username? For what? My wordpress ID? My hosting login? I am not sure where the failure is, but I have run out of combinations.
Thanks...
Posted 2 months ago #
Those are informations for FTP access to your server, so hostname is something like http://ftp.example.com and username and password are for it.
Posted 3 weeks ago #
Does anybody have an answer for this?! I too have tried every possible combination. Is it a question for Wordpress or our website host? I can log on to both my Wordpress control panel and my website control panel with no problem. Why is it so difficult to do this basic function? ANY in depth answer would be appreciated instead of these cryptic simple answers.
Thanks!
It is a question for the company that hosts your web-site. This is NOT a question for WordPress.
In certain cases website control panel is the same as the 'main' FTP user/password, but many times they are different. Please talk to your host.
Your WordPress login is also different than your web-site hosting or FTP login info. Please talk to your hosting company or email them or contact them via chat.
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