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[resolved] wp-config/install.php yields blank page (4 posts)

  1. matt_doe
    Member
    Posted 2 months ago #

    At the step where you enter 'http://example.com/wp-admin/install.php' into the browser (with my url, not example.com) the page that comes up is blank and the browser (firefox) changes the address back to http://www.mergevisual.com

    I have all the files uploaded, and the wp-config.php is correct. What am I missing?

  2. MichaelH
    moderator
    Posted 2 months ago #

    Typically, a blank screen during install means you didn't get a complete and intact set of WordPress files uploaded to your host. I'd consider downloading a fresh copy of WordPress from the Download tab at the top of this page, then use something like 7-Zip to extract the files. Then reupload the files to your host. Review Uploading WordPress to a remote host and make sure you are using ASCII transfer mode in your FTP client.

    If you have an .htaccess file, that too could be causing the problem--rename that if necessary.

  3. matt_doe
    Member
    Posted 2 months ago #

    That got me able to install, but now when I go to visit site all I see is "Index of/" page with all the files listed (www.mergevisual.com)

    Is it a problem with the theme? Am I still missing a file?

  4. samboll
    moderator
    Posted 2 months ago #

    add this line to top of your .htaccess

    DirectoryIndex index.php index.htm

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