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1. WBL91
   Member
   Posted 3 months ago #

   We're having a problem with integrating WP e-Commerce with PayPal Payment Pro….

   I spoke with PayPal yesterday. They said our site IS communicating with PayPal, but for some reason the WP application, when someone enters their address, defaults to California. In other words…no matter what a customer types in for their shipping address, it defaults to California. The PayPal guy said it was probably an easy fix somewhere in the WP e-Commerce settings. PayPal then sent a follow up email saying…...

   "Thank you for contacting Merchant Technical Services.

   From our logs, the error that is being return are:

   "There's an error with this transaction. Please enter an address1 in the shipping address."
   "There's an error with this transaction. Please enter a city in the shipping address."
   "There's an error with this transaction. Please enter a country in the shipping address."

   ... this is because, your website is by default passing to PayPal a value for 'shiptostate' of CA even when the buyer does not enter a shipping address. And if the buyer enters a shipping address, it does not pass the buyer's full shipping address to PayPal, it only passes a 'shiptostate' of CA.

   Contact your cart vendor for assistance on how to turn off this option in your cart's configuration.

   Let me know if you need further assistance."

   Any HELP would be greatly appreciated!

   Thank you

2. Shane G
   Member
   Posted 3 months ago #

   Hi,

   It seems that you have not applied all the required details while completing the shopping. Please add all the require details and have a check.

   Thanks,

   Shane G.

3. WBL91
   Member
   Posted 3 months ago #

   Hi Shane,
   Thanks for your reply. I'm not sure what else I can do, from my end it seems as though it should work...do you have any specifics you can share?
   Thanks.

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