Mike, this is probably way too late for you, but for anyone else who encounters your problem as I just have, here's how to fix it:
In your code, find the line that is fetching the comments. It will look similar to this:
$comments = get_comments("post_id=$post_id");
Now, right after this line, before you actually do anything with the comments, add this line:
$comments = ecf_getComments( $comments, $post_id );
Just one note here, in the second block of code, the second parameter
$post_id is a variable that I previously defined in my code. You will have to change that in your code to reflect whatever the id of your actual post is.
If you're inside The Loop, that's easy enough. If not, here's the code that I used to get the ID for the current post outside of The Loop:
$post_id = $wp_query->post->ID;
Hope this helps someone.