[Plugin: Subscribe2] Encoding special characters

  • justin01

    (@justin01)


    14 years, 9 months ago

    Hey,

    I just installed and played with the plugin and all I can say is that it’s simply fantastic.

    My only problem thought is that when a user receive an e-mail, french characters (with accents, like éèê, etc.) are converted in weird symbols, like “é” “çu”, etc.

    So I was wondering if the author could give me a tip, an advice or a solution on how to fix that problem.

    I had a similar problem a month ago and the author or the plugin added the option to convert the text in “ISO-8859-1” and it worked perfectly.

    Thanks a lot for your time.

    Justin

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter justin01

    (@justin01)

    14 years, 9 months ago

    I find this bug pretty weird because when there’s a special character in the description or the title (thus in the preview of the e-mail), every character is well formatted (in the email). But when there’s not any, it displays some weird symbols.

    As for the confirmation e-mail, since there’s no preview in it, it always displays weird symbols.

    Thank you.

    Justin

    mattyrob

    (@mattyrob)

    14 years, 9 months ago

    @justin01,

    Subscribe2 uses the encoding used by your blog as defined at Settings->Reading. This is normally UTF-8.

    In the past most problems have arisen in email clients that don’t respect email encoding correctly.

    Thread Starter justin01

    (@justin01)

    14 years, 9 months ago

    Hey MattyRob,

    Thanks for replying.

    My Blog is encoded in “UTF-8” and it says the same thing in the emails’ header.

    I have tested it in GMail and in Hotmail, and both display the special characters (éèêôû) as weird symbols.

    This really bugs me, because it’s really difficult to write an automatic message that doesn’t have any accents in it.

    If you have any advice or tip on how I could fix this, I would greatly appreciate it.

    Thank you,

    Justin

    mattyrob

    (@mattyrob)

    14 years, 8 months ago

    @justin01,

    Is this happening for Subject lines and body text and sender details? Which of these are affected and which are not?

    I’m going to struggle to help because, being English, I don’t use accented characters on my sites.

Viewing 4 replies - 1 through 4 (of 4 total)
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