WordPress.org

1. teamamy
   Member
   Posted 4 months ago #

   Hi,

   I'm running several wordpress.org installs on several Godaddy shared Linux servers. I'm trying to install the WPMU Super Captcha product. It is not working due to either PHP FreeType or GD2 Library support not being found on my servers. I listed my PHP definitions and it shows that FreeType is installed but not the GD2 Library.

   I've tried searching the PHP.org site to no avail.

   I've tried opening a PMR with GoDaddy, but they quickly blew me off by stating that this was not a server issue but a user script / customization issue - even though their standard server builds to not incorporate the GD2 library. I've got four servers with them and this is the first support issue I came to them with - nice.

   I've searched google but have not been able to find instructions, as a PHP lay person, that I would be able to follow.

   Would anyone be able to help me?

   Thanks,
   Amy

2. GDHosting
   Member
   Posted 4 months ago #

   @teamamy
   If you're running Linux with PHP version 5, you should have GD Library 2 installed. To confirm the current versions and settings you can use the following article, though it sounds like you may have already done this.
   http://help.godaddy.com/article/5073

   If you need to change your PHP language you can follow the instructions here: http://help.godaddy.com/article/3937

3. teamamy
   Member
   Posted 4 months ago #

   Hi GDHosting.

   I didn't want to put the phpinfo file in the root directory to I went to Hosting Control Center > CGI Admin > PHP which resulted in the following:

   PHP Version: 5.2.8
   Build Date Dec 18 2008 16:13:09

   Configure Command './configure' '--enable-fastcgi' '--prefix=/usr/local/php5' '--with-config-file-path=/web/conf' '--disable-posix' '--enable-bcmath' '--enable-calendar' '--with-curl=/usr/bin/curl' '--with-gdbm' '--enable-exif' '--enable-ftp' '--with-gd' '--with-freetype-dir=/usr' '--with-jpeg-dir=/usr' '--with-png-dir=/usr/bin/libpng-config' '--enable-gd-native-ttf' '--with-gettext' '--with-mcrypt=/usr/bin/libmcrypt-config' '--with-mhash' '--with-mysql=/usr' '--with-mysqli=/usr/bin/mysql_config' '--with-openssl' '--with-pdo-mysql=/usr' '--with-pspell' '--enable-soap' '--enable-wddx' '--with-xsl' '--with-zlib' '--enable-mbstring' '--enable-zip'

   Server API CGI/FastCGI
   Virtual Directory Support disabled
   Configuration File (php.ini) Path /web/conf
   Loaded Configuration File /web/conf/php5.ini
   Scan this dir for additional .ini files (none)
   additional .ini files parsed (none)
   PHP API 20041225
   PHP Extension 20060613
   Zend Extension 220060519
   Debug Build no
   Thread Safety disabled
   Zend Memory Manager enabled
   IPv6 Support enabled
   Registered PHP Streams zip, php, file, data, http, ftp, compress.zlib, https, ftps
   Registered Stream Socket Transports tcp, udp, unix, udg, ssl, sslv3, sslv2, tls
   Registered Stream Filters string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, convert.iconv.*, zlib.*

   I'm not seeing a reference to the GD2 library anywhere in this result set. Would you be able to decipher if GD2 is on, based off of my output above?

   If so, then I am at a loss as to why I am being notified that I'm missing PHP support?

   Thanks,
   Amy

4. GDHosting
   Member
   Posted 4 months ago #

   @teamamy
   This shows that GD is compiled into PHP -
   --with-gd' '--with-freetype-dir=/usr' '--with-jpeg-dir=/usr' '--with-png-dir=/usr/bin/libpng-config' '--enable-gd-native-ttf'

   You should be able to scroll down the page and find the GD section that gives the specific version information.

5. teamamy
   Member
   Posted 4 months ago #

   @GDHosting

   I have to use the info.php method as the CGI interface did not give me extended information.

   In the gd subset, here's what was displayed:

   gd
   GD Support enabled
   GD Version bundled (2.0.34 compatible)
   FreeType Support enabled
   FreeType Linkage with freetype
   FreeType Version 2.2.1
   GIF Read Support enabled
   GIF Create Support enabled
   JPG Support enabled
   PNG Support enabled
   WBMP Support enabled
   XBM Support enabled

   Now I'm at a loss as to why Super Captcha thinks I am not GD2 compliant?

   Regards,
   Amy

6. GDHosting
   Member
   Posted 4 months ago #

   @teamamy
   We'll do some testing on our end and see what we can find out.

7. teamamy
   Member
   Posted 3 months ago #

   @GDHosting
   It looks as though GD2 support is installed on the server. There seems to be some type of problem with the WPMU Super Captcha plug-in. I'm waiting for the developer to sign onto my site and run some tests to debug the problem.

8. ninondesigns
   Member
   Posted 1 month ago #

   Hi Amy,
   I am running into the same problem. I try to look for solution every where but seem like no luck on my end. I follow your post religiously to get help.

   If you run across any solution, please share with me. Thank you in advance for everything!!!

   Regards,
   Ninon

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