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1. perrymyk
   Member
   Posted 4 months ago #

   Using version 3.2.4 and Drag and Drop has frozen on a production site that I've used for months.

   Any ideas how to get it going again?

   Thanks

   http://wordpress.org/extend/plugins/tinymce-advanced/

2. azaozz
   Member
   Posted 4 months ago #

   Any js errors? The script for drag and drop hasn't changed. Perhaps try some basic troubleshooting: clear cache/private data, try another browser, etc.

3. perrymyk
   Member
   Posted 4 months ago #

   No JS errors reported and I did Ctl-F5 and this problem is on FireFox and IE 7.x.

   I guess I can click the "Remove Settings" button and remove all settings from the database but if this is another kind of problem them I'm really SOL.

4. perrymyk
   Member
   Posted 4 months ago #

   Tried multiple PCs too; nothing works - the drag and drop just stopped working.

5. azaozz
   Member
   Posted 4 months ago #

   The only time I've seen that happen was when another plugin was loading incompatible JS library on all admin pages (usually unneeded). Are the Dashboard and the Widgets page working properly? The drag & drop in TinyMCE Advanced is very similar to them and uses the same JS libraries - jQuery 1.3.2 and jQuery UI 1.7.1. This can also be caused if an older version of jQuery is loaded.

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