Support » Fixing WordPress » [Plugin: eShop] Transaction ID shows: Processing… & blank “Thank you” page

  • Resolved madcowz

    (@madcowz)


    Hi,

    I am running some test purchases through sandbox and so far it all looks good.

    I have two issues though:

    1) In eshop_orders.php the Transaction ID is showing a “Processing…” and stays as such. Is this because I am still in sandbox?
    2) On /shopping-cart/thank-you/?action=success (the page the buyer sees when clicking “return to merchant”) the page is a blank post even though it contains the [eshop_show_success] code. Should this not have some information in it? I have disabled permalinks just in case :-\ but there is no difference.

    thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • 2) No, its blank by default, the code is there to a) end the session and b) show a link to the downloads page – though this happens rarely due to paypal being slow.
    So feel free to add your own text before or after the shortcode.

    1) if it is still showing as processing then you have a problem. Are you recieving the generated email copy of the transaction from eShop? There should be a clue in there (though I still need to improve those).

    Thread Starter madcowz

    (@madcowz)

    This is odd.

    Paypal shows me this:

    Transaction ID: 3C580528A15245629
    The payment for your purchase from Hedley Phillips’s Test Store has been completed.

    eShop is showing this:

    1 2009-05-09 at 22:55 Peter Fart 1 £67.00 no Processing… Move #1

    and the paypal Notification of Payment Received email shows:
    Transaction ID: 3H386580B8169104T

    while the Receipt for Your Payment email shows:
    Transaction ID: 3C580528A15245629

    The transaction numbers are different between the Notification of payment (sellers email) and the receipt email (buyers email).

    Those are notifications from paypal, I run extra checks hence the need to know what is in the email that eShop sends out – which you haven’t said if you received or not.

    and no I don’t know why they show as being different transactions ids either.

    Thread Starter madcowz

    (@madcowz)

    As I was using paypal sandbox emails (mail_1241778556_bi
    z@landroveroneten.com & paypal_1241778464_
    biz@landroveroneten.com) I wasn’t receiving any emails.

    So I decided to go live and using the wife’s Paypal account she purchased an item costing £0.01 and it works, all of it. I have the transaction ID in eShop, she gets an email from the shop & Paypal and so do I.

    Makes a nice change for me to be using her account to buy stuff. 😉

    I am more than happy with the system and can start editing the css and tidying it all up a bit before going live.

    Once again, thank you.

    yep, most people who set up a paypal sandbox account forget to create email accounts to collect emails sent there – eShop emails do not go via paypal.

    Thread Starter madcowz

    (@madcowz)

    The funny thing is I set up two proper accounts:

    mail@ and paypal@ but the Sandbox changed them to the ones above.

    When I then tried to add these accounts to my domain it said they were invalid and I couldn’t.

Viewing 6 replies - 1 through 6 (of 6 total)
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