Posted 7 months ago #
When I try to appove pending comments from the edit-comments.php page, it changes the link from Approve to Unapprove as expected, but the comments do not appear in the article. Also, if I check the checkboxes and try to approve them in BULK it goes to a blank page.
When I go back to the list of pending comments, all of the comments I previously approved are pending again.
I upgraded to 2.7.1. via the automatic-wordpress-upgrade plug-in but this didn't fix the issue.
Anybody have any ideas?
Posted 7 months ago #
Do you have any error.log files in your wordpress directory? Probably the main folder, but check the wrp-admin folder too.
Posted 7 months ago #
Hi,
I am having the same problem and I have checked my error_log file to find any problems with no luck as well.
At the moment the comments still come in, but when I try to bulk approve these comments, it takes me to a blank page. Or when I do press approve below each individual comment it shows it's approved dynamically, but when I refresh the screen the comment is still in pending.
I have previously installed DISQUS and then uninstalled. This is when the problems started to occur. Any ideas or help would be appreciated.
Thanks.
Posted 7 months ago #
I came across the problem and eventually (after a great deal of poking around) found the error was being caused by the debian package for wordpress, in combination with php4. Debian uses a separately packaged copy of phpmailer, which is called if you have your wordpress set to email you when new comments are posted. The current version of phpmailer (2.1-1) in debian is no longer php4-compatible. Unfortunately without hard-coding extra error output, this happens totally silently, as the phpmailer require_once gives a parse error.
Basically there are two workarounds - either switch to using php5 (probably best if you can - php4's dead, baby, php4's dead), or replace the debian symlinked class-phpmailer.php and class-smtp.php files with ones from a vanilla wordpress package.
If you're not using debian and php4, then I have no idea.
Matthew
Posted 6 months ago #
Hi -
I'm having a similar problem - I can't approve comments - I'm selecting the comment, choosing approve and hitting apply but they still do not appear on my website - am I doing something wrong? I'm not the hottest person on word press and I'd really appreciate some help,
Many thanks in advance
Jen
Posted 6 months ago #
I'm experiencing the same issue. Yesterday, all was fine.
Today, when I receive a pending comment, I do not receive an email notification. My email account is working and I've rec'd other emails, just none that I normally receive when comments are left on my blog.
Also, pending comments cannot be approved. When I click on 'approve' for a given comment, the status notes that it's approved. However, when the page is refreshed, it becomes pending once again. If I use the checkbox next to the pending comment and try a bulk action to approve, it takes me to a blank page. Comment remains pending.
I'm using v.2.7.1. I am uncertain of which PHP version I am using (how do I know?) but my hosting provider appears to use 5.2.9, so I assume this is ok.
Unfortunately, I'm traveling due to a family emergency and not able to research this fully. If there are any additional ideas, I would appreciate hearing them.
Site in question: http://www.eatingoutloud.com
Thanks!
Allen
Posted 6 months ago #
I'll go ahead and add my voice to this. Same issues as above (no plugin involved, though). Can't approve comments. Thoughts? Anyone?
Posted 6 months ago #
it looks as if matthewc gave a valid answer :/
Posted 6 months ago #
Using CentOS, but checked PHP version. It was still set to 4. Thanks!
Posted 5 months ago #
Hi All,
I had the exact same problem. It seems that any plugin that is related to email can cause this issue. In my case, it was the "ShiftThis.net | Swift SMTP 1.0 Send email via SMTP (Compatible with GMAIL) By Marcus Vanstone" plugin. As soon as I deactivated the plugin, my comments started to get approved and I also started to receive emails when comments were posted.
Hope it helps someone.
Posted 5 months ago #
Guys, I have a fix, but its not a permanent one.
Edit the comment in question, then select "Approved" from the status menu.. and its approved> Obviously its not a final solution, but its a temporary one!
Posted 4 months ago #
I just started getting this after my upgrade to 2.8. M.Hasaan's answer works though.
Posted 4 months ago #
thank you hassan its work for me
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