WordPress.org

1. foosis
   Member
   Posted 8 months ago #

   3rd attempt...PLEASE at least acknowledge????
   Hi folks,
   I receive the following message when I attept to either update through my dashboard OR try to install any plugin. This is a new .com site today. No issues with initial install or Theme install.:

   Warning: touch() [function.touch]: Unable to create file D:\Hosting\3986810\html\wordpress/wp-content/wordpress-271.zip because Permission denied in D:\Hosting\3986810\html\wordpress\wp-admin\includes\file.php on line 174

   Download failed.: Could not create Temporary file

   Installation Failed

   Any ideas?

2. ClaytonJames
   Member
   Posted 8 months ago #

   ...update through my dashboard OR try to install any plugin... Any ideas?

   Yes.

   Warning: touch() [function.touch]: Unable to create file

   Why did it fail?

   because Permission denied in D:\Hosting\3986810\html\wordpress\wp-admin\includes\file.php on line 174

   "Download failed.: Could not create Temporary file"

   because: -Permission denied-

   On the surface it looks like php (but I'm certainly no expert) encountered file ownership or permission issues that would not allow a script to perform the requested action. This could be due to the version of php on the windows server, or a multitude of other host/http server configuration related issues, as well as file and folder ownership or permission issues.

   My Recommendation: Update manually with an ftp client. Install plugins manually with an ftp client.

   Perform an extended search here in the forums using the keywords "automatic" + "update", and you will find many such related issues.
   Perhaps some insight may be gained there on what you can do to get the automatic install working for your particular setup. (Sorry you got stuck on a Windows server).

   Good luck to you!

3. hallsofmontezuma
   Member
   Posted 8 months ago #

   The error message is telling you the problem: wp-content needs to be writable. Either make the directory writable so WordPress can store the temporary data there or else do a manual upgrade that was required before the current version anyway. After making three posts over the past few days, you could have spent 5 minutes and done it manually by now.

   If you plan on future requests for free support for the free software you've downloaded, You may want to show a little more respect for the unpaid volunteers that donate a lot of their time to this forum.

4. foosis
   Member
   Posted 8 months ago #

   Thank-You Clayton... Thank you hallsofmotezuma. Thanks for the help. halls...I apologize for the perceived lack of respect both on your end and mine I did not realize you were all volunteers nor did I realize "3rd attempt PLEASE at least acknowledge???" was disrespectful. It seemed I needed a headline considering the time frame. I truly apologize for the perception error.
   You are also correct on the manual upgrade... Had I known. Hindsight is a wonderful thing.

   Have a nice day and I thank-you again.
   No worries here.

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