"You do not have sufficient permissions to access this page"

  • pandagnomes

    (@pandagnomes)


    9 years, 7 months ago

    Hello!

    So every time I try to sign into my dashboard for woocommerce, I get this error, with nothing else on the screen. It shows me signed into my account, but I can’t do anything, can’t update my woocommerce or anything. This just happened today, and I’ve made no changes to my site in the past few weeks. I unfortunately am not sure which version of woocommerce or wordpress I am running, as I had someone set up my website for me. I’ve been trying to contact him but have had no luck so I decided to try here for more information.

    Thank you for any help!

    EDIT: I am using 3.9.2 WordPress.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 7 months ago

    I recommend asking at http://wordpress.org/support/plugin/woocommerce so the plugin’s developers and support community can help you with this.

    jack randall

    (@theotherlebowski)

    9 years, 7 months ago

    try updating to wp 4.0 and then updating woocommerce to the latest version too. remember to back up your site/database before upgrading wordpress! turn off all your plugins, update the core, turn on your plugins one by one to avoid a conflict (and upgrade any that need it as you go).

Viewing 2 replies - 1 through 2 (of 2 total)
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