• I was finalizing my latest post and now my entire site won’t load! What do I do? I am not an IT person….just a blogger who has paid ads on her site. wwww.mommybytheriver.com

Viewing 13 replies - 1 through 13 (of 13 total)
  • Your site’s loading fine now for me.

    Thread Starter elginmama

    (@elginmama)

    Why won’t it load on my laptop or PC? I cleared cache, history?

    Thread Starter elginmama

    (@elginmama)

    Hi again–what do you see on the home page?

    I can’t tell you that. Are you seeing an error message? If you are, then check with your hosting company. If you’re not, check with your ISP. Either one could have some sort of block there. There’s also the possibility that there’s some DNS issue that’ll resolve itself soon.

    On the homepage I see the blog content.

    Thread Starter elginmama

    (@elginmama)

    I can log in to any site except mine.

    I see: Server not found

    Firefox can’t find the server at http://www.mommybytheriver.com.

    Check the address for typing errors such as ww.example.com instead of http://www.example.com
    If you are unable to load any pages, check your computer’s network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

    Your site is loading fine from my location. Also I just made test from different location. You can check here for more info:

    http://tools.pingdom.com/fpt/#!/Towwe/www.mommybytheriver.com

    Also you can try to visit your site from some other location using proxy, which will allow you to simulate visits from different countries.

    You can test it yourself here.

    Then you need to talk to your internet provider and see what’s going on. There’s something in their system that’s causing the site to be not found. Unfortunately that’s nothing that we can help with.

    Can you see results about loading you site I just made for you? Also, can you see your site using proxy?

    Thread Starter elginmama

    (@elginmama)

    So that would be godaddy? My internet is working fine.

    No. It would mmost likely be your internet company. The times that I’ve seen things like this happen before it’s been because one of the ISP’s servers have forgotten or dropped the routing to know where the website is, and it gets updated sometime in the next few hours to show again.

    That’s the most likely explanation of what you are seeing now. The site is fine, and it’s still running, but it’s only you, and possibly other people that use your internet provider as well, that can’t see it. It should work itself out in a few hours if you can be patient, but if you can’t you need to contact your internet provider as they are the only ones that can tell you if that’s the problem or not.

    Thread Starter elginmama

    (@elginmama)

    Thank you for your help, by the way

    It is on your side, not on hosting side. If you can see your site using proxy, and if we can see it using proxy and normally it is not issue with your site it is with your browser or your internet service provider (company who providing internet service to you).

    Most likely reasons for this:

    1. Your browser is caching blank page (try to empty all cache), or something else is wrong with it. Also try other browser.

    2. Your firewall, or anti virus program is blocking your site without your knowing. Try to pause, or temporary disable them, if any.

    3. Try to visit your site from different device, using different internet connection, diverent ISP (internet service provider)

    4. Your ISP is blocking access to your site.

    If you go through first 3 points and still you can not see your site, but you can see it from proxy than talk to your ISP.

Viewing 13 replies - 1 through 13 (of 13 total)
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