Support » Plugin: Hustle - Email Marketing, Lead Generation, Optins, Popups » WordPress PopUp option "Not from an internal link" no longer works

  • Resolved azurconsulting

    (@azurconsulting)


    Hi
    I am using your plugin (V4.6.1) on a client site: http://esabora.azurconsulting.com/
    What I want is that the popup shows when someone comes to the site, but does not show when he clicks through the site. I used to achieve that with condition “Not from an internal link” and it used to work. But not anymore since I upgraded: now the popup never shows.
    Yes I tried a clean install on other sites with other themes and have the same problem. It seems that the plugin does not pickup the referrer

    At the moment I have it set to “Not from an internal link” and as you can see the popup is not showing. If I remove that condition (therefore, i am left with no conditions) then the popup shows properly (but i don’t want it to show on click through)

    It’s a pity I really like this plugin and would like to keep using it.
    Thank you for your help

    https://wordpress.org/plugins/wordpress-popup/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @azurconsulting,

    Greetings and thanks for posting!

    I clicked through your link above and was presented with a popup as illustrated here:
    https://docs.google.com/file/d/0B7bdY1zZi8JeWnI0dkttZE5xRUU/edit?usp=drivesdk

    Are you sure you’ve tried it using an external link?

    Or maybe it started working for you?

    Just let us know if it’s still an issue. We’ll be happy to help! 🙂

    Cheers!
    David

    I seem to have the identical problem @azurconsulting describes. (I’m using WP 3.9.2 with pop-up 4.6.1.1)

    With only “Not from an internal link” set, the pop-up never appears, not even when I start from a new tab and type “andoverbeacon.com” in the address bar.

    With no conditions set, the pop-up appears on every page, all the time.

    I’ve deactivated all other plug-ins and switched to Twenty-Fourteen theme, and “Not from an internal link” still suppresses the pop-up entirely.

    Question for @azurconsulting: It appears to be working on your site now — what did you do?

    Request for @david and others: Please visit AndoverBeacon.com and tell me: does “Not on an internal link” seem to be working properly when you visit the site? (I won’t tinker with the pop-up settings until I hear back from you.)

    Thanks!

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi there,

    This is known issue reported on the following thread and the issue will be resolved shortly.

    https://wordpress.org/support/topic/simple-pop-up-doesnt-pop-up

    Please advise if you have more questions.

    Have a fantastic day!

    Thanks,
    WPMU DEV

    Updating to 4.6.1.2 fixed the problem for me!

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @charlie,

    We have fixed this problem in the plugin version 4.6.1.2

    Great to see it’s working for you now 🙂

    If we can be of any further assistance please don’t hesitate to ask 🙂

    Cheers,
    WPMU DEV

Viewing 5 replies - 1 through 5 (of 5 total)
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