If you made a change to the URL that resulted in an error, then you will need to access the wp-config.php file and edit it in a text based editor in which you add these lines of code:
define('WP_HOME','http://example.com');
define('WP_SITEURL','http://example.com');
Of course, replace the URL with your actual site URL. Once you do that, you will be able to login, etc.
Can you provide instructions on how to access the wp-config.php file?
If I could login to the dashboard I could probably troubleshoot… but i can’t even get in.
Julie,
You would need to use a FTP Client such as FileZilla and connect to the server that is hosting your website then navigate to the wp-content.php file. Open it in a text based editor and add those lines of code.
That did not work. The site I’m wanting to access was never live. I had never connected to a host.
If you look at the site, it’s like the CSS is gone.
http://contextsalon.com/wp/
Julie,
Are you working with a child theme?
Respectyoda,
Yes. I’m using Agency theme from Themify.
Appreciate your help!
Julie
I see. At least you are working with a child theme, it looks like it is not correctly calling the parent stylesheet.
Make sure in the style.css file in the child theme folder that it properly refers to the parent theme’s stylesheet. Here’s an example:
Let’s assume the parent theme folder is called “agency” then in the child theme’s style.css file it should say something roughly like this:
/*
Theme Name: Agency Child
Description: Agency Child Theme
Author: Julie Bush
Template: agency
Version: 1.0.0
Text Domain: agency-child
*/
@import url("../agency/style.css");
/* =Theme customization starts here
-------------------------------------------------------------- */
So I need to back up. I have multiple problems going on.
1. This site hasn’t gone live, so I can’t log into the cpanel to edit files.
2. It’s only ever lived on my computer. I’m assuming you’re instructions start with the wordpress files on my computer?
3. I run 3 wordpress sites and I’m not sure which wordpress folders to use.
I’ve screwed myself. Should I just start over?
If you are referring to http://contextsalon.com/wp/, then who are you hosting this with? This is because if you say this website only is on your computer then I wouldn’t have been able to see it.
Uh, not sure. Sorry I’m such a noob.
The live website is hosted on acorn.
I see. Do those 3 WordPress sites run the same theme?
Hi there,
1. Have you checked if your wp-login.php file actually exists in your WordPress document root?
2. If so, have you checked your wp-login.php file permissions?
3. Could you please attach your main .htaccess file? If so, please make sure it doesn’t contain any sensitive information. You should check your .htaccess is okay.
Hope to help,
Respectyoda, Two of the sites have Themify themes…. except one is “Bizco” and one is “Agency.”
Programarivm,
I have some files on my computer called wp-login.php
2. I don’t know how to check permissions
3. I don’t know what this means or how to do it.
Julie
