Registration error

Resolved bulewold
(@bulewold)

9 years, 8 months ago

This plugin has great features but it have two issues for me.
1. Registration is not working. When you click signup -> you fill out user name and pw and etc… it gives you error on top says
‘ERROR: Invalid username. Lost your password?’
And it does NOT move to registration completion page. BUT if you check backend, that user has been created and you get email to activate your account.

I do run Woocommerce and use that currently has main user registration page. And I want to either disable this plugin’s registration and just use Woocommerce one or be able to fix this issue and add
First name, Last name, and nickname.

I did try to bypass it by adding statement to register by clicking the link which shows up on top of subscription page but if user click on sign up, registration form still shows up. And I tried fixing that by going to plugin edit but apparently it’s kinda hidden. Good design but it makes it hearder for me to manually fix it. 🙂

2. Signup button’s text is invisible. I think it’s suppose to be white. If you can show CSS code for that, i’d appreciate it.

Anyway, I know #1 is a lot of info… I hope it makes sense.
THank you and I look forward to your help!
Here’s link: http://clearcharity.org/ccsignup/

https://wordpress.org/plugins/membership/

Viewing 11 replies - 1 through 11 (of 11 total)

Thread Starter bulewold
(@bulewold)

9 years, 8 months ago

Best would be when clicking ‘Signup’ for subscription, if user is not registered, forwarded to my customer page instead of showing registration form.

Of course if it can register without error + be able to add extra fields like name and etc, that would be even more helpful!

Thread Starter bulewold
(@bulewold)

9 years, 8 months ago

additional question I added on this reply is no longer required. Just original question now. 🙂

Thread Starter bulewold
(@bulewold)

9 years, 8 months ago

Idealy, I think the easiest way to resolve this issue would be:

1. Make registration form show up as popup (which looks nice but it kinds sticks out on the right. Try it. 🙂

2. Provide option to LOGIN
AND
3. Delete register option there and put link to Click here to register to my normal registering page.

Unless of course, we can easily fix the registering issue + be able to add couple new fields like name and nickname
Plugin Support Predrag – WPMU DEV Support
(@wpmudev-support1)

9 years, 8 months ago
Hi @bulewold,

Thanks for posting on the forum.

I registered on your site http://clearcharity.org/ccsignup/ activated my account and log in to your site without any issue.

I didn’t get any error message.

I think you are getting the error message ‘ERROR: Invalid username. Lost your password?’ because you are either entering wrong login credentials or trying to log in without activating the account.

Please advise.

To make signup button text to white try adding the following CSS code in the style.css file of your child theme or add it in your site using the following plugin.

http://wordpress.org/plugins/simple-custom-css
```
.priceboxes .link a {
     color: #fff;
}
```
Kind Regards,
WPMU DEV
Thread Starter bulewold
(@bulewold)

9 years, 8 months ago

Please try one more time. If we use popup, it works but not if we use original.

And if we can fix this to make it work, I’d still like to add First name and Last name to the form.

Thread Starter bulewold
(@bulewold)

9 years, 8 months ago

I deleted your test account so you can register using same ID & Email

Plugin Support Predrag – WPMU DEV Support
(@wpmudev-support1)

9 years, 7 months ago

Hi @bulewold,

I tried again registering an account on your site and got the error message ‘ERROR: Invalid username. Lost your password?’ but i received account activation email and my created account work after activation it.

I have tested on my test site using latest version of Membership plugin and original membership registration form but didn’t face any issue.

Please make sure you are using latest version of Membership plugin. Try deleting and reinstalling fresh version of Membership plugin.

This may be due to plugin/theme conflict.

You can just try on your development site deactivating all other plugins and using default WordPress theme like Twenty Thirteen as displayed in the following flowchart to know which theme/ plugin is conflicting if any.

http://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

To add additional custom fields like First name and Last name to the registration form you can use BuddyPress, which includes features for custom user fields (x-profile fields).

http://wordpress.org/plugins/buddypress/

The fields marked as “Required fields” using that will show during Membership registration.

You will find more information and solutions about it on the following threads.

http://premium.wpmudev.org/forums/topic/adding-additional-fields-to-registration-1#post-100050
http://wordpress.org/support/topic/add-more-custom-fields-in-wp-user-registration?replies=15#post-5315679
http://premium.wpmudev.org/forums/topic/add-fields-to-membership-registration#post-225818
http://premium.wpmudev.org/forums/topic/membership-plugin-add-additional-fields#post-397830

Best Regards,
WPMU DEV

Thread Starter bulewold
(@bulewold)

9 years, 7 months ago

I tried using plain theme but same issue. I’m assuming it’s probably a crash with one of plugins like woocommerce or user front end of one of those…

Anyway, it’s ok, I decided to just bypass the registration. That’s the easiest way to resolve this issue.

Thank you for your help though! If this works out, we’ll probably still buy in order to add more membership levels.

Plugin Support Predrag – WPMU DEV Support
(@wpmudev-support1)

9 years, 7 months ago

If i can be of any further assistance please don’t hesitate to ask 🙂

Have a great day!

Cheers,
WPMU DEV

Thread Starter bulewold
(@bulewold)

9 years, 7 months ago

Thx

Plugin Support Predrag – WPMU DEV Support
(@wpmudev-support1)

9 years, 7 months ago

You are most welcome 🙂

Viewing 11 replies - 1 through 11 (of 11 total)

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