Support » Installing WordPress » Theme Customizer Live Preview Not Working, Please Help.

  • Hi there, I have two sites in production.
    I’ve installed the X Theme and want to use it’s customizer although on one of the sites the live preview shows blank with a sidebar.
    It works fine on the other site which is annoying.
    The non-working customizer site, is hosted with hostgator but I got the domain from godaddy.
    I’ve tried deactivating the plugins, reinstalling wordpress.
    Please help me!

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  • As both sites are functioning (you are able to access the “non-working” site’s Dashboard), the hosting/domain combo should not be an issue.

    The X Theme is a commercial theme, and as such, it is not supported in this forum as members here do not have access to commercial themes.

    Please contact the theme’s support as you are their customer 🙂

    http://theme.co/x/support/

Viewing 1 replies (of 1 total)
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