Contact forms only going to admins address

  • Resolved katie802

    (@katie802)


    9 years, 8 months ago

    Hi, I have set up a contact form on my site and I can receive the form submissions to my email address, but when I put in my clients email in stead of mine, they don’t receive them. I’ve spoken with the host and they don’t see any reasons why they shouldn’t be receiving them. I’ve spent all day on this and really need the forms to be working for my client as website is live.
    Thanks in advance

    https://wordpress.org/plugins/jetpack/

Viewing 4 replies - 1 through 4 (of 4 total)
  • jacksonl

    (@jacksonl)

    9 years, 8 months ago

    I use this system and it works fine.

    I change the email adress in text view on the page .. if I do it in visual view it doesn’t work

    Plugin Contributor Ryan C.

    (@ryancowles)

    9 years, 8 months ago

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

    Make sure to include a link to this thread in your message.

    Thread Starter katie802

    (@katie802)

    9 years, 8 months ago

    Hi
    The problem was that in Bluehost under MX records had to be changed from local to remote host and that fixed it.
    Thanks

    Plugin Contributor Ryan C.

    (@ryancowles)

    9 years, 8 months ago

    I’m glad to hear that the issue has been resolved! Don’t hesitate to give a shout if you ever need some help with Jetpack.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Contact forms only going to admins address’ is closed to new replies.