Hi,
Please turn on and check your PHP Error logs – and report any relevant errors here.
I have not tested the WP + BP combination yet – and will not have a chance for a few weeks – you may need to revert to a previous version or one of both until a new plugin version is ready.
Q
@bkastelijns – I’ve just tried the same WP / BP + plugin version and it exported fine – including all BP fields – no errors in the log.
As you’ve not provided extra details and I can’t see any issue, I’m going to mark this as resolved.
Q
Hi Qstudio,
I am sorry for my late reply, I was waiting for your combination of the plug-ins. It isn’t working still.. My error log in the cpanel doesn’t show anything. Is it a possibility if I provide you my FTP details and the wordpress plug-in. That would be awesome!
Kind regards,
Bram Kastelijns
@bkastelijns – please try to use the “advanced options” on the export to limit the number of users being exported – to a low number like 10.. if that works, then it’s likely that your server is running out of memory / hitting a code execution limit.
Sorry, but we don’t like to enter other people’s sites and fix things – too many potential problems.
Let us know.
Q
Hi qstudio,
That isn’t working either. Hopefully you can help me out, because my client really needs it.
Kind regards,
Bram
@bkastelijns – You’re going to need to offer some more information about the problem ( empty error logs don’t help solve technical problems ) – without this, it’s not really possible to help.
I thought I’d drop this note in this topic also – @bkastelijns, you could try the latest version github and see if this solves the issues you are having:
First push of 0.9.6 is up on github for testing:
https://github.com/qstudio/export-user-data
There are a few bits missing and a few changes, mostly to the saving of previous export data:
– I moved this from the wp_options table to the wp_usermeta – this will allow several users to store data on the same install
– I moved some of the saving and retrieving options around in the layout and reformatted the methods a little, to match the rest of the plugin
– I had to comment out the array data sanitizing lines for now, noted with an @todo – @cwjordan, please can you take a look at this, as it’s including the saved array as a key within itself?
I tested a 1500 member export and all the saving and loading functions, but most testing is required before this goes up on WP.
Any questions, just ask.
Q
I plan to release 0.9.6 tomorrow, unless anyone how spotted any issues in the github version.
Q
