• Resolved creativepassion

    (@creativepassion)


    Updated WP to 3.92 and NextGen to 2.0.66.16 and site has died:
    maryclaredesign.com.au

    Activated twentythirteen theme and no change.
    Deactivated other plugins and no change.

    We’re using:

    • MySQL 5.5.31
    • PHP 5.3.26
    • mod_rewrite Apache module is ENABLED
    • PHP Safe Mode OFF? (that feature has been deprecated as of PHP 5.3.0)
    • Last version of NextGen written in our file was 1.9.12

    Please help!!! Thanks!

    https://wordpress.org/plugins/nextgen-gallery/

Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter creativepassion

    (@creativepassion)

    Sorry. Site hasn’t died. Galleries on home page and ten main pages have died.

    Same thing happening to me, on a site currently using it and a brand new site with a fresh install. Hope they get this issue solved because I have switched to a different plugin because of it.

    same to me
    I’ve just installed a new site under WP 3.9.2 with Nextgen Version 2.0.66.16 and Nextgen Pro Version 2.0 .
    I can create a gallery but no option show in the “display gallery tab”

    I just see (in french) the four lines
    * Select a display type
    * What do you want to display
    * Edit the display parameters
    * Sort or exclude images
    (translated by me from French)

    Do you ned more informations ?

    Best regards from Crest (Drôme – France)

    Pascal

    Plugin Contributor photocrati

    (@photocrati)

    @creativepassion – I see the issue you are describing on your site and numerous errors in the console indicating something is affecting the path/URL to the images.

    Have you tried the Reset Option under Gallery > Other Options?

    Have you checked for conflicts with other active plugins and/or your current theme?

    @demeter_aurion & @pderathe – Please start your own topic as the circumstance are most likely very different.

    @pderathe – If you happen to be using the French translation of NextGEN Gallery there is a known issue with translation files, send us a Bug Report (http://www.nextgen-gallery.com/report-bug/) and ask for those file if that is the case.

    Thanks!

    – Cais.

    Thread Starter creativepassion

    (@creativepassion)

    Thanks Cais!

    I’ve tried the reset option but it didn’t work. As explained above, I have disabled all other plugins AND I’ve changed to the twentythirteen theme and that didn’t work either.

    Any other suggestions please?

    Hello,

    Same problem here since migrating to 3.9.2 and 2.0.66.16, can’t insert a gallery in posts :

    I just see (in french) the four lines
    * Select a display type
    * What do you want to display
    * Edit the display parameters
    * Sort or exclude images

    the content of each accordion is empty exept for the edit display paramaters wich says : no display paramters selected.

    Plugin Contributor photocrati

    (@photocrati)

    @eclecticmedia – Please update to the version released this morning (2.0.66.17) it will correct this issue.

    @creativepassion – Can you provide a link to your site so we can see the problem?

    Thanks!

    – Cais.

    Thread Starter creativepassion

    (@creativepassion)

    Thanks Cais,

    We’ve sorted the issue by using an older version of NextGen. Apparently the problem is that the latest version of NextGen doesn’t support the slideshow (which is the feature we chose it for).

    Plugin Contributor photocrati

    (@photocrati)

    @creativepassion – I’m glad you sorted out the issue but not so much by having to roll back to an older version to accomplish it.

    You are free to send us a Bug Report (http://www.nextgen-gallery.com/report-bug/ … please reference this topic) with your site specifics as I would like to know why the slideshow is not working and possible find a solution better than rolling back.

    We will likely need log in credentials for your WordPress installation to have a closer look at this, please include those with your Bug Report, too.

    Thanks!

    – Cais.

    Hello @photocrati, I am having this same issue with my site – http://www.cardrossmining.com.au

    All was working fine until upgrading WP to 3.9.2 and NextGen to 2.0.66.17

    The Gallery has disappeared from the homepage and when I try to navigate through the settings in WP admin I get the following:

    ......wp-content\plugins\nextgen-gallery\products\photocrati_nextgen\modules\nextgen_addgallery_page\templates\upload_images.php is not a valid MVC template

    Any suggestions?

    Since I have upgrade Nextgen Gallery to version 2.0.66.17 it works fine

    @dazario : did you try it ?

    @photocrati

    Sorry, it was a language issue in french. I just deleted the french language files and it worked.
    I’ll try to upgrade to .17 later and let you know.

    Plugin Contributor photocrati

    (@photocrati)

    @eclecticmedia – 2.0.66.17 has a “new” set of French language translation files that should continue to work correctly now.

    Thanks for the update!

    @dazario – You may need our external Reset Tool, please send us a Bug Report (http://www.nextgen-gallery.com/report-bug/) with your site specifics so we can get a copy out to you.

    – Cais.

Viewing 13 replies - 1 through 13 (of 13 total)
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