Hi spoony,
The files are not even being included on your website which makes me think that the wp_head() and wp_footer() calls are not being made in your theme for some reason.
Can you please open up the themes header.php and footer.php files and see if these calls are there or not.
If not, please add them or if you can provide me with your FTP details I will look into this for you.
Don’t worry we’ll get this working!
Many thanks
Peter
Hi Peter
Thanks for the response, as far as I can make out the calls are both there in the relevant files.
I thought it strange that I couldn’t see any code in the source or F12 which made me wonder if my original thinking of it being hidden!
I’ve emailed you login details to your hello@ address (rather wordpress should have) but I will send them separately just in case.
Regards
Jamie
Hi Jamie,
This is an odd one, it seems that the theme is doing something out of the ordinary somewhere and I am trying to track down what, where and when!
Basically, the wp_head() part is fine, it is including the CSS and JS files correctly, the issue seems to be with the wp_footer() call.
This is present in the footer.php file which makes me wonder why it is not including the HTML as it should.
I will keep investigating, but just to give you a quick update on where we are at in case you knew of anything strange you or the theme may have done in regards to the footer.
Many thanks
Peter
Hi Jamie,
Another update.
There seems to be something seriously wrong with this theme and the footer.
If you look at the source code for your page you will see that there is actually no footer at all.
Your code ends with this <div class="clear"></div> and there is no closing </body> or </html> tags.
It seems it is getting to the wp_footer() call and then just going crazy and quitting.
If you can provide me with FTP access I can turn debugging and error reporting on and see if there are any errors coming up that we can look at fixing.
Many thanks
Peter
Hi Jamie,
I just got the FTP details however they aren’t for the site http://www.kareliaasia.i1024.co.uk/
This is for http://www.i1024.co.uk/karelia/, is the site you would like me to take a look at for you or do you have different access details for the subdomain?
Many thanks
Peter
Hi Jamie,
To let you know, I have got this working on the http://www.i1024.co.uk/karelia/ site.
I don’t have access to the subdomain version so can’t take a look at this for you I’m afraid.
Please check the above site and see it working.
Many thanks
Peter
