Plugin Update Failed after 3.9.1 WP update

  • Resolved BarbaraAS

    (@barbaraas)


    9 years, 8 months ago

    Since updating WordPress to 3.9.1 I am now unable to update most of my plugins. I have read other posts that range between ()months and 5 years. I’m not sure which solution to choose.

    I was able to successfully update to WordPress, update Genesis to 2.1.0, update a child theme and update 10 plugins on my Development Server. When I jumped over to my Production Server I successfully updated to WordPress 3.9.1 but then was unable to run the update to Genesis. I then tried running some plugin updates (a few updated with no issues) but got the following message:

    Downloading update from https://downloads.wordpress.org/plugin/pluginname.zip.
    Unpacking the update…
    Installing the latest version…
    Removing the old version of the plugin…
    Could not remove the old plugin.
    Plugin update failed.

    Since all the updates were successful on my Development Server but not on my Production Server after installing the WordPress 3.9.1 update, I feel safe to assume the problem started with the WordPress update which affected some settings on my Production Server.

    Does anyone out there have any suggestions on what I should look for?

    Thanks!!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter BarbaraAS

    (@barbaraas)

    9 years, 8 months ago

    Hellloooo, is anybody out there?

    inthylight

    (@inthylight)

    9 years, 8 months ago

    @barbaraas,

    I experienced a similar phenomena after yesterday’s auto-update to 3.9.2. In my case the problem was that the file permissions changed (inexplicably?) from www-data:www-data (the user:group under which PHP runs on my server) to root:root on select subfolders within /wp-content/plugins/. In order to get updates for those select plugins to work, I changed the permissions via the command line. From within /wp-content/, I ran:

    chown www-data:www-data -R plugins

    Thread Starter BarbaraAS

    (@barbaraas)

    9 years, 8 months ago

    Lo, hey, thanks for your response.

    I’m using Windows 2008 so I went into the folder properties of my plugins folder and opened up the Security tab. Looked for the IIS_IUSRS group so that I could edit the permissions. I checked “Allow” on the “Modify” row and saved the setting. I then tried to update a plugin and it updated. I tried deleting a plugin and it deleted.

    I’m an administrator on my website and I have full security permissions on all folders. I’m surprised that I had to give users Modify permissions in order to be able to update plugins while logged in as an administrator.

    Thanks for your help in this matter.

    RavenMediaLLC

    (@ravenmediallc)

    9 years, 3 months ago

    How do you run:
    chown www-data:www-data -R plugins
    from within WordPress?

    I’m having the same issue.

    Thank you,
    Kelly

    Thread Starter BarbaraAS

    (@barbaraas)

    9 years, 3 months ago

    Kelly, I’m using Windows/IIS. You must be using Apache/cPanel. I’m not familiar with either so maybe someone out there can help. Hello….anybody out there?!! LO, are you still there?

    RavenMediaLLC

    (@ravenmediallc)

    9 years, 3 months ago

    Hi Barbara,

    Thank you for the response. I ended up having to have my host to go in and change the permissions. Nothing I did worked.

Viewing 6 replies - 1 through 6 (of 6 total)
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