Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Jetpack 3.1 You do not have sufficient permissions to access this page.

  • You do not have sufficient permissions to access this page.

    Every time I try to go into Setting, I get this message:
    You do not have sufficient permissions to access this page.

    I’ve registered for a wordpress.com and wordpress.org login but I can’t even get anywhere with Jetpack.

    My site is hosted on Godaddy and I use WordPress on that.

    https://wordpress.org/plugins/jetpack/

Viewing 9 replies - 1 through 9 (of 9 total)
  • +1 -self-solved
    test site required login and Jetpack requires the site to be publicly accessible.

    Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    Hi @ajames463, can you try with all other plugins disabled? On the Jetpack page (e.g. clicking Jetpack in the navigation menu on the left-side of your site), does it state on the page that Jetpack is in local development mode?

    Thanks!

    I am having the same problem, cannot see the settings.

    Solved: Through connecting to wordpress.com

    Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    @virginiaromo: Could you please start your own thread, as per the Forum Welcome?

    http://wordpress.org/support/plugin/jetpack#postform

    Thank you! Until we know what’s going on, I don’t want to assume they’re the exact same issue without additional research.

    @brandon Kraft
    i have been troubling by the same problem.
    my site is public and i have tried with all the other plugins disabled.
    but the problem is still there. the jetpack version is 3.1.

    while the version 3.0 works well on my local computer(host).

    NOW i have tested 3.0.1 on my public site, the results are:
    3.0.1
    on local host(computer) site: works well
    on public site: click “settings” or “connect to wordpress.com” it turns out:WordPress.com is currently having problems and is unable to fuel up your Jetpack. Please try again later.
    Error Details: 0

    3.1.1
    on local host(computer) site: not test yet.
    ON PUBLIC SITE: click “settings” it turns out” You do not have sufficient permissions to access this page
    click “connect to wordpress.com” it turns out”WordPress.com is currently having problems and is unable to fuel up your Jetpack. Please try again later.
    Error Details: 0
    “.

    Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    @zhongwowxp
    Could you please start your own thread, as per the Forum Welcome?

    http://wordpress.org/support/plugin/jetpack#postform

    In the thread, can you include a link to your site? Alternatively, you can submit debug details via the Jetpack page in your dashboard, then click the Debug link at the bottom. On the page that loads, click the Contact Support link and follow the process.

    Thanks!

    i think this is the solution solution: i was having the same issue till i read the jetpack plugin site. to access jetpack click on jetpack on the UPPER LEFT CORNER in the dashboard. not edit settings on the plugin installation. though it still asked me to sign in at wordpress.com to activate my jetpack which was weird. seems to be working on my wordpress.org site now.

Viewing 9 replies - 1 through 9 (of 9 total)
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