Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Barry

    (@barryhughes-1)

    Any other details?

    Does this other plugin fail entirely, or is it only a certain part of its functionality that’s missing?

    Are there any errors – whether visible within the browser or that are being added to your server’s error log – that relate to this?

    Thread Starter achillesr

    (@achillesr)

    Hi Barry,
    When attempting to create a new email with “Follow-up emails” plugin, the screen turns blank when moving from step 1 to step 2. There is no error generated in the browser or in the error log.

    Plugin Author Barry

    (@barryhughes-1)

    OK. Can you (temporarily) share a copy of that plugin via Dropbox or similar? Or if you prefer not to do so publicly can you post a download link to me via my contact form?

    Plugin Author Barry

    (@barryhughes-1)

    Thanks!

    So the clash is with the part of Event Rocket that adds additional items to the admin toolbar. The easiest path here is to disable that module by creating a custom plugin containing these lines of code:

    add_action( 'eventrocket_modules_preload', 'disable_erhud' );
    function disable_erhud() { EventRocketModules::disable( 'hud' ); }

    You could also set this up as a mu-plugin – which would involve creating a new file at a path something like wp-content/mu-plugins/er-fix.php and dropping the above code into that file – this is marginally easier than creating a regular plugin in that you don’t need to write a plugin header, you can simply start the file with <?php.

    I hope that helps!

Viewing 4 replies - 1 through 4 (of 4 total)
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