Support » Fixing WordPress » My Media Library is Broken, please can anyone help?

  • Hi
    Please can someone help me I’m a bit of a novice.

    I had WP version 3.8.3, tried uploading photos to my media library and it came up saying “upload failed due to unknown error”.

    I noticed the new 3.9.1 update so I updated to that version.

    Tried uploading photos again to media library and it still won’t work. I can see the file name of the photo in the library but not the thumbnail picture. If I click on the file name of the photograph it opens a new page with the photo on it? I can’t actually attach the photo into any other pages.

    The photo is only 99kb in size and the uploader says there’s 2mb available.

    If someone could help it would be appreciated, thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You are using a plugin or theme that conflicts with tinymce core code. You’ll need to deactivate all plugins and check again to see if the problem persists.

    Thread Starter fodi

    (@fodi)

    Okay thank you I will try the plugin’s, I’m using Suffusion theme.

    Thread Starter fodi

    (@fodi)

    It didn’t work when I deactivated plug ins and I got a “fatal error” next time I tried to upload a photo, trying hard not to panic :o)?

Viewing 3 replies - 1 through 3 (of 3 total)
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