• Resolved godavid33

    (@godavid33)


    I can’t figure this one out for the life of me. Here’s the procedure:

    1. Admin of site creates new user
    2. New user gets activation email
    3. New user activates and is then sent an email with their username and password thanking them for logging in
    4. Password says it is [User Set]; no admin ever set the password (it was not asked for) and the user in question is never prompted to set password
    5. General confusion of the non-tech savvy admins and baffled users ensues

    Is this default behavior? My company hired an independent contractor to make this site, and I am somewhat new to multisite, so I myself am somewhat confused here too. Not sure where to start trying to fix this problem.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter godavid33

    (@godavid33)

    I have narrowed it down to be a buddypress specific problem. I will ask in their forums and will reference the solution here when discovered if someone has not already answered this thread by then.

    Thread Starter godavid33

    (@godavid33)

    On second thought, I do not think it is BP specific but that BP just aggravates the problem. I believe the problem to be that MU defaults to randomly generating a password for a user when an admin creates a new user. I do not think this is a flexible default behavior. It would be more useful if a password field were present but allowed for inputting a password as well. I know that generally MU tries to make sure that subsite admins cant edit data that would affect a user network wide, but given that the admin would only have this field for adding a new user (to the network and subsequently the subsite) i dont believe this to be a problem; the user doesn’t exist on the network yet anyways!

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    BP is why the email says [User Set], certainly.

    Non-super-admins should only be able to INVITE new users, though, rather than add. When I look at a site where I’m a site admin but not a super, I have this:

    Enter the email address of an existing user on this network to invite them to this site. That person will be sent an email asking them to confirm the invite.

    That it’s sending the invite without a password and defaulting to [User Set] actually IS a BuddyPress issue, I would argue, as it should detect ‘admin generated user’ and override that.

    Thread Starter godavid33

    (@godavid33)

    Aha, “as it should detect ‘admin generated user’ and override that” is genius! Though I may just feel that way since it’s sort of the conclusion I recently reached 🙂

    Thanks!

    I have the same problem and also with forms.
    Every time i add a new user, the new user will never receive an email.
    and with forms, form submissions are never sent to there emails.

    Please help

Viewing 5 replies - 1 through 5 (of 5 total)
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