Support » Plugin: UpdraftPlus: WordPress Backup & Migration Plugin » Problem with permissions

  • Resolved Kroghen

    (@kroghen)


    I keep getting problems with backup to google drive:
    Warning: A zip error occurred – check your log for more details.
    Same problem every time with the uploads folder.
    The log says:
    0000.000 (0) Opened log file at time: Wed, 23 Jul 2014 04:50:58 +0000 on http://kroghhejl.dk
    0000.001 (0) UpdraftPlus WordPress backup plugin (http://updraftplus.com): 1.9.17 WP: 3.9.1 PHP: 5.4.30 (Linux web24 2.6.32-5-vserver-amd64 #1 SMP Tue May 13 18:00:24 UTC 2014 x86_64) MySQL: 5.1.73-1-log Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 22.3M | 23M) multisite: N mcrypt: Y ZipArchive::addFile: Y W3TC/ObjectCache: N
    0000.001 (0) Free space on disk containing Updraft’s temporary directory: 354887.7 Mb
    0000.003 (0) Tasks: Backup files: 1 (schedule: weekly) Backup DB: 1 (schedule: weekly)
    0000.006 (0) Requesting semaphore lock (fd)
    0000.007 (0) Semaphore (fd) was stuck, set lock time to 2014-07-23 04:50:58
    0000.009 (0) Semaphore (fd) reset to 1
    0000.010 (0) Set semaphore last lock (fd) time to 2014-07-23 04:50:58
    0000.010 (0) Semaphore lock (fd) complete
    0000.014 (0) Backup run: resumption=0, nonce=b9de5bd83248, begun at=1406091058 (0s ago), job type=backup
    0000.015 (0) Scheduling a resumption (1) after 300 seconds (1406091358) in case this run gets aborted
    0000.021 (0) Checking if we have a zip executable available
    0000.021 (0) Testing: /usr/bin/zip
    0000.024 (0) Output: zip warning: binziptest/test.zip not found or empty
    0000.025 (0) Output: adding: binziptest/subdir1/ (in=0) (out=0) (stored 0%)
    0000.025 (0) Output: adding: binziptest/subdir1/subdir2/ (in=0) (out=0) (stored 0%)
    0000.026 (0) Output: adding: binziptest/subdir1/subdir2/test.html (in=127) (out=105) (deflated 17%)
    0000.026 (0) Output: total bytes=127, compressed=105 -> 17% savings
    0000.029 (0) Output: adding: binziptest/subdir1/subdir2/test2.html (in=134) (out=109) (deflated 19%)
    0000.029 (0) Output: total bytes=261, compressed=214 -> 18% savings
    0000.035 (0) Working binary zip found: /usr/bin/zip
    0000.036 (0) Zip engine: found/will use a binary zip: /usr/bin/zip
    0000.037 (0) Creation of backups of directories: beginning
    0000.040 (0) Beginning creation of dump of plugins (split every: 800 Mb)
    0000.051 (0) Total entities for the zip file: 115 directories, 660 files (0 skipped as non-modified), 10.2 Mb
    0000.052 (0) Zip: backup_2014-07-23-0650_Familien_Krogh_Hejl_b9de5bd83248-plugins.zip.tmp: 100 files added (on-disk size: 0 Kb)
    0000.054 (0) Zip: backup_2014-07-23-0650_Familien_Krogh_Hejl_b9de5bd83248-plugins.zip.tmp: 200 files added (on-disk size: 0 Kb)
    0000.056 (0) Zip: backup_2014-07-23-0650_Familien_Krogh_Hejl_b9de5bd83248-plugins.zip.tmp: 300 files added (on-disk size: 0 Kb)
    0000.058 (0) Zip: backup_2014-07-23-0650_Familien_Krogh_Hejl_b9de5bd83248-plugins.zip.tmp: 400 files added (on-disk size: 0 Kb)
    0000.060 (0) Zip: backup_2014-07-23-0650_Familien_Krogh_Hejl_b9de5bd83248-plugins.zip.tmp: 500 files added (on-disk size: 0 Kb)
    0000.061 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (9.1 Mb, 660 files batched, 501 (501) added so far); re-opening (prior size: 0 Kb)
    0000.464 (0) backup_2014-07-23-0650_Familien_Krogh_Hejl_b9de5bd83248-plugins.zip.tmp: size is now: 3.00 Mb
    0000.467 (0) Zip: backup_2014-07-23-0650_Familien_Krogh_Hejl_b9de5bd83248-plugins.zip.tmp: 600 files added (on-disk size: 3088.9 Kb)
    0000.535 (0) Created plugins zip (0) – 3636.2 Kb in 0.5 s (7348.2 Kb/s) (SHA1 checksum: ea72db25c18b08d0e0e119c16d449bf176ff3c38)
    0000.537 (0) Beginning creation of dump of themes (split every: 800 Mb)
    0000.541 (0) Total entities for the zip file: 28 directories, 184 files (0 skipped as non-modified), 2.1 Mb
    0000.543 (0) Zip: backup_2014-07-23-0650_Familien_Krogh_Hejl_b9de5bd83248-themes.zip.tmp: 100 files added (on-disk size: 0 Kb)
    0000.624 (0) backup_2014-07-23-0650_Familien_Krogh_Hejl_b9de5bd83248-themes.zip.tmp: size is now: 1.60 Mb
    0000.633 (0) Created themes zip (0) – 1637 Kb in 0.1 s (17216.4 Kb/s) (SHA1 checksum: ce8760e62249b804c0e7874c32ff596cb433a918)
    0000.634 (0) Exclusion option setting (uploads): backup*,*backups,backwpup*,wp-clone
    0000.635 (0) Looking for candidates to back up in: /home/www/kroghhejl.dk/wp-content/uploads
    0000.635 (0) finding files: 2014: adding to list (1)
    0000.636 (0) finding files: 2011: adding to list (2)
    0000.636 (0) finding files: 2012: adding to list (3)
    0000.637 (0) finding files: 2013: adding to list (4)
    0000.637 (0) finding files: 2010: adding to list (5)
    0000.638 (0) Beginning creation of dump of uploads (split every: 800 Mb)
    0000.702 (0) Total entities for the zip file: 42 directories, 6603 files (0 skipped as non-modified), 3235 Mb
    0000.703 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 25 Mb added on this batch (26.8 Mb, 6603 files batched, 26 (26) added so far); re-opening (prior size: 0 Kb)
    0000.716 (0) Binary zip: error (code: 137 – a code above 127 normally means that the zip process was deliberately killed … and also check that your hosting account quota is not full)
    0000.718 (0) [Warning] A zip error occurred – check your log for more details.
    0000.719 (0) The attempt to close the zip file returned an error (Killed). List of files we were trying to add follows (check their permissions).
    0000.719 (0) File: uploads/2014/05/img_04521-300×225.jpg (exists: 1, is_readable: 1 size: 25703)
    0000.720 (0) File: uploads/2014/05/20140505-191920-1024×768.jpg (exists: 1, is_readable: 1 size: 167628)
    0000.720 (0) File: uploads/2014/05/img_04651-150×150.jpg (exists: 1, is_readable: 1 size: 8818)
    0000.721 (0) File: uploads/2014/05/img_05101-620×465.jpg (exists: 1, is_readable: 1 size: 82220)
    0000.722 (0) File: uploads/2014/05/img_4234-150×150.jpg (exists: 1, is_readable: 1 size: 12865)
    0000.722 (0) File: uploads/2014/05/skallerup-60d-098.jpg (exists: 1, is_readable: 1 size: 4609287)
    0000.723 (0) File: uploads/2014/05/img_4210-150×150.jpg (exists: 1, is_readable: 1 size: 10618)
    0000.723 (0) File: uploads/2014/05/img_05041-1024×768.jpg (exists: 1, is_readable: 1 size: 393595)
    0000.724 (0) File: uploads/2014/05/img_4248-150×150.jpg (exists: 1, is_readable: 1 size: 11541)
    0000.724 (0) File: uploads/2014/05/skallerup-60d-055.jpg (exists: 1, is_readable: 1 size: 6905325)
    0000.725 (0) File: uploads/2014/05/skallerup-60d-0471-620×930.jpg (exists: 1, is_readable: 1 size: 210257)
    0000.725 (0) File: uploads/2014/05/skallerup-60d-031.jpg (exists: 1, is_readable: 1 size: 4928279)
    0000.726 (0) File: uploads/2014/05/img_04511-300×225.jpg (exists: 1, is_readable: 1 size: 24558)
    0000.726 (0) File: uploads/2014/05/img_4210-620×348.jpg (exists: 1, is_readable: 1 size: 61161)
    0000.727 (0) File: uploads/2014/05/20140505-1942061.jpg (exists: 1, is_readable: 1 size: 1824763)
    0000.727 (0) File: uploads/2014/05/skallerup-60d-073-150×150.jpg (exists: 1, is_readable: 1 size: 9403)
    0000.728 (0) File: uploads/2014/05/20140505-195406-768×1024.jpg (exists: 1, is_readable: 1 size: 217604)
    0000.729 (0) File: uploads/2014/05/skallerup-60d-0681-200×300.jpg (exists: 1, is_readable: 1 size: 18821)
    0000.729 (0) File: uploads/2014/05/20140527-133120-150×150.jpg (exists: 1, is_readable: 1 size: 9011)
    0000.730 (0) File: uploads/2014/05/20140505-191920-300×225.jpg (exists: 1, is_readable: 1 size: 21251)
    0000.731 (0) File: uploads/2014/05/img_05041-620×465.jpg (exists: 1, is_readable: 1 size: 151337)
    0000.731 (0) File: uploads/2014/05/skallerup-60d-073-1024×682.jpg (exists: 1, is_readable: 1 size: 137352)
    0000.732 (0) File: uploads/2014/05/20140505-195608-150×150.jpg (exists: 1, is_readable: 1 size: 7754)
    0000.732 (0) File: uploads/2014/05/img_0507-1024×768.jpg (exists: 1, is_readable: 1 size: 174390)
    0000.733 (0) File: uploads/2014/05/skallerup-60d-0781-620×930.jpg (exists: 1, is_readable: 1 size: 247470)

    On the server side, I have permissions set to 777 for the entire wp-content folder.
    Before doing this, there where problems with backup of every folder inside wp-content, but now it seems that everything but uploads folder works.

    Does anyone have any idea what i could do?
    And theres is enough space on my google drive

    https://wordpress.org/plugins/updraftplus/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author David Anderson

    (@davidanderson)

    Hi,

    0000.716 (0) Binary zip: error (code: 137 – a code above 127 normally means that the zip process was deliberately killed … and also check that your hosting account quota is not full)

    Looks like something on your webserver is programmed to kill long-running processes, and kills off the zip operation.

    To avoid this, add this to your wp-config.php and start a fresh backup:

    define(‘UPDRAFTPLUS_NO_BINZIP’, true);

    David

    Thread Starter Kroghen

    (@kroghen)

    Hi David

    Thaks for the quick reply.

    I’m pretty new to this php and mysql, so I really don’t know where to put in the code in the wp-config.php file.

    Could you point me in the right direction?
    Do I just put it in at the bottom?
    My config file is as follows:

    [ Redacted, don’t post you private details like that ]

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @kroghen The spam filter caught your post so it didn’t get seen by the search engines but please never post your full config like that. You shared your installation’s DB user ID and password as well as the salt key values.

    Make a backup copy of the existing file (do not post it again) and try adding that line that David suggested.

    Thread Starter Kroghen

    (@kroghen)

    Oh shit didn’t know that.
    Thanks for pointing that out.

    I have tried putting it at the button of the config file, so let se what happens

    Thread Starter Kroghen

    (@kroghen)

    that seemed to do the trick… Thanks David

Viewing 5 replies - 1 through 5 (of 5 total)
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