Online reservation service is not available at this time

  • Resolved RMFDesign

    (@rmfdesign)


    9 years, 9 months ago

    Hi, I have installed and activated the plug in. To test it out and play with it for a while I’d like to just use it in the free mode. I have gone through the settings and setup everything as I imagine it should be.
    However if you try and make a reservation you receive the message:

    Online reservation service is not available at this time. Try again later or contact us directly.

    You don’t receive a confirmation email, so you think it doesn’t work. However, it does send the email to actually make the booking. At this point if you try and book again with the same time and exceed the number of people set in the options it will tell you that there is no availability suggesting that the booking was taken the first time.

    Is there an obvious reason for this issue?

    https://wordpress.org/plugins/redi-restaurant-reservation/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author catkin

    (@thecatkin)

    9 years, 9 months ago

    Hi,

    I’m aware of this issue. This happens due to timeout in wordpress. If it does not receive response within 5 seconds it does not wait for it and error is displayed. Same time server successfully process response and makes reservation and sends confirmation email.

    This has been fixed by increasing timeout.

    What version of plugin do you use?

    Thread Starter RMFDesign

    (@rmfdesign)

    9 years, 9 months ago

    Hi, Thanks for the response. The plugin is version 14.0630

    Is the timeout something I can change? If so, how and by what sort of amount would you suggest?

    Regards

    Plugin Author catkin

    (@thecatkin)

    9 years, 9 months ago

    In this version it’s resolved already. Can you send me link to your web site to make a test reservation to resolve the issue?

    Please send to info@reservationdiary.eu

    Thanks.

    Thread Starter RMFDesign

    (@rmfdesign)

    9 years, 9 months ago

    I have emailed as requested.
    Many thanks.

    Plugin Author catkin

    (@thecatkin)

    9 years, 9 months ago

    Resolved by updating class-http.php and changing default value 5 to 30

    ‘timeout’ => apply_filters( ‘http_request_timeout’, 5 ),

Viewing 5 replies - 1 through 5 (of 5 total)
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